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Holiday Inn Cincinnati N - West Chester, an IHG Hotel

3.5 star property
Enjoy the indoor pool at this 3.5-star West Chester hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Cincinnati N - West Chester, an IHG Hotel

Lobby sitting area
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby sitting area
Meeting facility
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
5800 Muhlhauser Rd, West Chester, OH, 45069
  • Topgolf
    ‪15 min walk‬
  • EnterTrainment Junction
    ‪6 min drive‬
  • Sharonville Convention Center
    ‪7 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Suite, 1 Bedroom, Accessible (Mobility Tub)

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is CA $142
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4 Feb - 5 Feb
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About the area

West Chester

In suburbs.Stay at this West Chester hotel and you'll be within 2 miles (3 km) of Topgolf and 6 miles (10 km) of Monster Mini Golf. Ohio Valley Antique Mall and Trammel Fossil Park are also within 6 miles (10 km).

What's nearby

  • Topgolf - 15 min walk
  • EnterTrainment Junction - 6 min drive
  • Sharonville Convention Center - 7 min drive
  • Liberty Center - 8 min drive
  • Kings Island - 18 min drive

Getting around

  • Cincinnati Union Terminal - 23 min drive
  • Dayton Intl. Airport (DAY) - 50 min drive

Restaurants

  • ‪Twin Peaks - ‬2 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪New England Grinders - ‬4 min drive
  • ‪Back Porch Saloon - ‬2 min drive
  • ‪Starbucks - ‬10 min walk

About this property

Holiday Inn Cincinnati N - West Chester, an IHG Hotel

Enjoy the indoor pool at this 3.5-star West Chester hotel
Holiday Inn Cincinnati N - West Chester, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Cincinnati N - West Chester, an IHG Hotel. A free area shuttle within 10.0 mi is available. Free self parking is available.

This 3.5-star West Chester hotel is smoke free.

  • 130 guestrooms or units
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2015
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Cincinnati N - West Chester, an IHG Hotel offers 130 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with double sofa beds. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This West Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Russian

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 10.0 mi

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Cincinnati N - West Chester, an IHG Hotel Hotel

Holiday Inn Cincinnati N - West Chester, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 395 out of 604 reviews" "
Rating 8 - Good. 121 out of 604 reviews" "
Rating 6 - Okay. 44 out of 604 reviews" "
Rating 4 - Poor. 20 out of 604 reviews" "
Rating 2 - Terrible. 24 out of 604 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Yaw

Travelled with partner
The bathrooms need remodeling. Some of the shower heads looked rusted
Stayed 1 night in Oct 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Town
My wife and I was very impressed with how clean, fresh our first impression was. Check out was Friendly. When we got to our room it was amazing, clean and comfortable. We visited the Bar and had a cocktail, but we didn't eat but the food smelled good and our Barmaid was very polite.
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Travelled with family
Disliked: Amenities
Floor in our Room was sticky upon arrival. Notified desk and now one came to clean. Only 2 towels in room for 4 guest. Went to front desk and no extras available. Toilet sprayed water when flushed. Elevators were dirty.
Stayed 2 nights in Oct 2024

2/10 Terrible

skot

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
very rude staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Colleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff were friendly and beds were comfortable
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

This property was ok, I probably wouldn’t stay here again . The bed was comfortable and felt clean and the bathroom was pretty clean . The carpet and upholstery on the couch was stained and felt nasty. The room and property smelled ok I just couldn’t get past the carpet and couch. I kept my shoes on and didn’t sit on the couch.
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Stayed 2 nights in Aug 2024

10/10 Excellent

Yuyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast that is usually included in a stay was a ripoff. Do not pay extra for it. The hotel was not clean and it is aging and needs some attention. The customer service from one of the male front desk people was terrible.
Stayed 3 nights in Aug 2024

10/10 Excellent

Miriam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andreia Dark

Travelled with family
Liked: Cleanliness, staff & service, amenities
I recommend is good location near many stores and restaurants
Stayed 2 nights in Aug 2024

6/10 Okay

Dan

When we checked into room the temperature was 63 degrees. We had to turn on the heat and vacate the room until it warmed up. There were no extra blankets or pillows. Hallway on second floor needed to be swept, after 3 days it was done. Elevator floors were dirty the whole 5 days we were there. Based on reviews I was expecting
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, check in easy and fast, staff was awesome, good breakfast!
Stayed 1 night in Aug 2024

2/10 Terrible

Crystle

Rude manager
I asked for an extra pillow and the manager was very rude. I was told I had enough pillows and they couldn’t spare more. The shower door was installed wrong and water got all over the bathroom floor. Do not stay here!
Stayed 3 nights in Aug 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease with check in at gentleman at the front desk was awesome very helpful and gave printed directions to places I needed to get to. I just wish the hotel was staffed better. I waited 20 minutes to get a seat in the restaurant. After I noticed only 1 person taking orders and delivering food. Side staff 2 people helped with water, bread and questions. I really wish I would have gone to a different restaurant. The food was dry searingly under a warmer since the day before. Soups really good after I tried the other things first. All being said, hotel fabulous and restaurant so-so
Stayed 1 night in Aug 2024

10/10 Excellent

JAIRO, Doral

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was only a few hours but location was very convenient and their team friendly with a great actitud! Recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Nafeeza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are very clean,staff are really nice and you can find parking all the time
Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Holiday Inn Cincinnati N - West Chester!! All was great, it was very clean, quiet and comfortable! I will return often! Thank you, it was most appreciated!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay on such a short notice.
Stayed 1 night in Aug 2024

10/10 Excellent

DeShawn

Business traveller
Liked: Property conditions & facilities, room comfort
Fast check in and friendly staff!
Stayed 1 night in Jul 2024

8/10 Good

shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby is really nice and clean. Staff was helpful when we checked in. The room itself was clean, but a little outdated. They only have travel size tolietries, so be prepared! Overall, worth the price for a quick stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Kwaku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024