Note fondée sur 753 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Stow
Publié le 9 oct. 2024
Staff were very friendly and efficient. The hotel location is perfect. Hotel property does appear dated. They also got rid of their hot tub which was disappointing
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear JOY,Thank you for your kind words about our friendly and efficient staff, as well as your appreciation for our perfect location. We’re glad to hear you enjoyed your stay. However, we apologize for your disappointment regarding the hot tub and the overall appearance of the property. We are continuously working on updates and improvements to enhance our guests' experience. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Helped me out when power went out at my original hotel. Let me check in as soon as I arrived—very kind!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Patti,Thank you for your kind words! We're glad we could assist you during your stay and provide a warm welcome when you need it most. Our staff takes pride in delivering exceptional service to all our guests. We hope to see you again soon for another pleasant experience!Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Keith,We thank you for your 10/10 rating and hope that your stay with us was pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Erin,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager
par un voyageur
Very Nice Place
Publié le 24 sept. 2024 sur HotelsWe had a death in the family and had to make quick reservations. The room on the 6th floor was clean, well stocked and ready for occupancy.
Staff at the front desk were brilliant and the cleaning staff we met traveling the halls were all friendly.
This hotel has the quickest elevator we've ever seen.
There would have been 5 stars but the walls are a little thin.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kent,We appreciate you sharing your experience during such a difficult time. It's heartwarming to know that our team provided you with clean, well-stocked accommodations and friendly service. We're glad you enjoyed the speedy elevator, too! We understand your concerns about noise levels, and we’ll work on addressing this to enhance our guests' comfort. Thank you for your feedback, and we hope to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sandra,Thank you for your feedback! We’re delighted that you had a positive experience and rated us 4 out of 5. It’s great to hear you enjoyed your stay. If there are any specific areas where we can improve or any suggestions you might have, please feel free to share. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Soft beds, nice pool.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Justin,Thank you for your feedback! We're thrilled to hear you enjoyed the soft beds and the nice pool. It’s great to know our amenities contributed to your stay. We hope to see you again soon for another relaxing experience!Sincerely, Hotel Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Niraj,Thanks for the stay and your appreciation with a five-star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
A very dated hotel.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. While we're glad you chose to stay with us, we understand the hotel may feel a bit dated. We continually work on improvements to enhance our guest experience and appreciate your input. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kenny,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager
