Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
3,7 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 févr. 2023 sur Expedia
Le lit n’était pas arrangé et c’était décevant
Commentaires de Gestion de l’hôtel
7 févr. 2023 par Jackie GM, Gestion de l’hôtel
Dear Guest I am sorry to hear this. Please accept my apologies. Thank you for staying with us.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Just don't do it!
Publié le 23 sept. 2024 sur HotelsCons: No breakfast, no phone in the room, no wifi, broken toilet, 1 towel per room, broken elevator, subpar AC, no shampoo, no soap, 1 roll of TP, stained sheets, no bathroom fan, tape holding up wallpaper, hallways smell awful, scary residents walking around at night, limited parking...
Pros: TV worked!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Well i picked the pay at property option and before i even arrived they had tried to deduct the amount of my stay off my credit card. Luckily i had my card locked. Then when i arrived they had tried taking 75 off my card 2 different times and a 14.95 charge also. Thankful for the lock card options
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The staff was friendly and check in went well but other than that there was nothing great about this hotel it was right by the highway so it was very noisy unless you ran the AC all night to drown it out, the room was not exactly clean there was hair all over the place there was also a dead bug looked like a roach in the cabinet and mold inside the ice bucket lid, mold was also found in the bathtub and the carpet was dirty, there was only decaffeinated cofee in the room and no soap not even hand soap there was only conditioner and lotion, the door was broken the deadbolt wouldn't lock and the door handle was wacky you had to turn it a certain way or the door wouldn't open there was also a one and a half to two inch gap around the door where you could see the hall light the air conditioner had mold in it and there was water damage on the wall around the air conditioner the trim was actually falling off the wall. Their add on expedia is also a lie there was no breakfast there was a place for a breakfast buffet but it was covered in plastic there was no hot tub and the pool was empty. But the bed was clean no bedbugs and very soft and comfortable
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Comfortable
par un voyageur
Publié le 5 sept. 2024 sur Hotels
The toilet seat was stained with blood and dirty.
par un voyageur
Becareful of rude staff
Publié le 3 sept. 2024 sur HotelsSo me and my family were there for the weekend to visit kings island. We rented two queen beds and the pull out for my family of 6. When we asked for more towels they told us the room was only reserved for 2 people and we could not get any more towels. They looked at me funny when I asked for the couch bedding and only gave us two sheets for it no blanket. We were on the 2nd floor and we found bugs in the microwave and about 10 cockroach’s. There was a hold in the bathroom wall, the room sink was clogged and the kitchen sink leaked. On Sunday we went down to ask for more toilet paper and they refused to give us any because there was too many guest in our room. When you book for there hotel they only allow 4 guest in the room but why offer the couch bed. The air hardly worked but we brought our own fans to move the air around. The rudest staff ever. They even had an issue with exchanged the two towels we used. Please beware if you stay with a family of 4 or more because they will not give you anything for the rooms. Also the pool is not listed at 21 and older unless down there with an adult 21 or order so my son who is 18 couldn’t even take his siblings down without one of us.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Stay was fine. Nothing extra special, no daily cleanings or fresh towels unless requested. Breakfast was not included in there stay and swimming pool looked as if milk had been spilled into it. The snacks and sodas were overpriced at $3 for 20 oz soda.
