Note fondée sur 1 208 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 oct. 2023 par LivINN Team, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 22 oct. 2024 sur Expedia
The pool was not heated. The fire pit did not work. Shower was dirty
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Kay, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At LivINN we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We would welcome the opportunity to host you once more to change your impression.
par un voyageur de Darby
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Kay, Gestion de l’hôtel
We are delighted you had a five-star time staying with us at LivINN!
par un voyageur
Publié le 22 oct. 2024 sur Expedia
The rooms were pretty nice, though ours seemed to have some level of an underlying smell that we couldn't quite identify. But it was pretty minor and likely related to what is used to clean the room. The breakfast was pretty good there and they had a nice area for breakfast as well as a lobby lounge area. It was very convenient to the Sharonville convention center and looked a lot better than the hotel directly connected to it. The elevators were a bit on the small size, just barely large enough for a luggage cart to fit in. The boiler also went out one day during our stay, but the staff there worked overnight so there was hot water again the next morning. So congrats on a fast fix there!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Kay, Gestion de l’hôtel
We appreciate you so much for your glowing review of LivINN of Sharonville. We are delighted you had an excellent stay and our team exceeded your expectations. We will be sure to share your kind words with our team. We hope to see you again the next time you are visiting the area!
par un voyageur
Publié le 22 oct. 2024 sur Expedia
This is a nice hotel, close to the Freeway, but quiet. The restaurant options have changed, the information about the restaurants should be updated. Someone had placed a rock to hold the exit door open near the pool. This might constitute a security issue. The young man at the front desk, was really nice, friendly and upbeat.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Kay, Gestion de l’hôtel
We enjoyed having you stay! We hope to see you again soon and do hope you had safe travels.
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Kay, Gestion de l’hôtel
We appreciate you choosing to stay with us at LivINN of Sharonville and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Kay, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay with us here at LivINN of Sharonville. We wish we had more details to understand the reason for your rating and would welcome the opportunity to host you once more to change your impression.
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Kay, Gestion de l’hôtel
We appreciate you choosing to stay with us at LivINN of Sharonville and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Kay, Gestion de l’hôtel
We never take a top score for granted and we’re pleased to find that your lasting impressions of us are so high. We hope to welcome you back through our doors in the future!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Best customer service ever!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Kay, Gestion de l’hôtel
Your kind words mean the world to us! Thank you and we hope to have the pleasure of welcoming you back again soon.
