Note fondée sur 952 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juin 2024 sur Expedia
Very nice and good food
Commentaires de Gestion de l’hôtel
1 juill. 2024 par HotelMgmt, Gestion de l’hôtel
Thank you for your high recommendation, Martin. We are glad you had a great stay and enjoyed our food offerings. We hope to welcome you back the next time you are visiting the area!
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotelmgmt, Gestion de l’hôtel
Thank you for your top score, Howard. We look forward to your next stay with us!
par un voyageur
Publié le 23 août 2024 sur Expedia
A
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotelmgmt, Gestion de l’hôtel
Vahag, thank you for your perfect rating of Marriott Cincinnati North. We are thrilled that you had an excellent stay and were pleased with our accommodations and amenities. The pleasure would be ours to welcome you back again!
par un voyageur
Publié le 16 août 2024 sur Hotels
Reserved a King Room but ended up with two queens. Checked in too late to ask for a change.
Just needed a place for overnight. Bath was ok but towels were very thin and subpar for a Marriott.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotelmgmt, Gestion de l’hôtel
We apologize for the mix-up with your room type and for the quality of the towels not meeting expectations. Your feedback is important, and we will address these issues with our team to ensure improvements are made. We hope you’ll give us another opportunity to provide a better experience in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
Very disappointing for the price of the room. Pluses: comfortable bed, good TV, AC worked well. Minuses: there was a sodium vapor light below the window that shined all night. Because the drapes didn’t quite close all the way, the room was quite bright at night. The sliding glass door for the bathroom was ridiculous, it was awkward to slide, not enough privacy for those of us who desire that in a bathroom, and if someone used the bathroom in the middle of the night, the light from it lit up the already too bright room. Also was surprised that there was no ventilation fan in the bathroom. The shower was awkward to use, if you didn’t want a cold blast of water, you had to slide around the side of the toilet to slide open the shower door to turn on the water. Also the one bedside clock was odd, it couldn’t be viewed from the bed unless you rotated it, then it would spring back. Ice machine on our floor was out of order.
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotelmgmt, Gestion de l’hôtel
We’re glad you found the bed comfortable and appreciated the TV and AC. However, we regret that other aspects of your stay didn't meet your expectations. Your detailed feedback on the room’s lighting, bathroom setup, and ice machine is valuable, and we’ll be sharing it with our team to address these issues. We’re always looking to improve, and we hope to offer you a better experience in the future.
par un voyageur
Publié le 5 août 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotelmgmt, Gestion de l’hôtel
Ruby, we're glad you appreciated the cleanliness of our property! We'd love to welcome you back soon for another comfortable, five-star experience.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotelmgmt, Gestion de l’hôtel
Tinesha, thank you for your wonderful rating. We cannot wait to welcome you back to our hotel!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotelmgmt, Gestion de l’hôtel
Courtney, thank you for your positive review of Marriott Cincinnati North. We are glad you had an enjoyable stay and were pleased with our clean accommodations. The pleasure would be ours to welcome you back again!
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Didn't care for the lady that checked us in. She was short and rude to us.
The room we were given was hot and the maintenance guy that came to our room to check it out, was extremely nice and fixed the heat problem. Bar staff was very nice and over all, it was a nice stay.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par HotelMgmt, Gestion de l’hôtel
Lynn, thank you for sharing your experience. We are glad the maintenance and bar team made your stay enjoyable. We will address the check-in issue to ensure a better experience next time. We look forward to welcoming you again!
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2024 par HotelMgmt, Gestion de l’hôtel
We are sorry to see your low rating and hope that you will give us another chance to create a better experience for you.
