Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Careful
Publié le 25 nov. 2024 sur HomeAwayAt first, we were pleased and planned on using this property again because it met our needs. We were accepting of an imperfect property. Check-in was easy.
The house was fine, although old. Suggested to add additional full length mirrors to all rooms. Mattresses are FIRM.
The host will nicely force you to take out 2-3 trash bins on Sunday evenings, or fine you. Careful, the hill you have to take the cans down is tricky, especially when wet. I fell.
Also, take pictures of EVERYTHING on arrival and be careful to sit on old furniture. We are now being fined $700 (the max amount) for a joist in the old, worn out couch that we did not break but are being wrongfully charged for. VRBO is not supportive of the guest, only the host.
We won't be staying again. Not recommended.
par un voyageur
Publié le 19 nov. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
6 déc. 2024 par VrboOwner, Gestion de l’hôtel
Hi Amanda, Thank you for your feedback! I’m so glad you enjoyed the accommodations and the location. We’d love to host you again anytime!
par un voyageur
Great House
Publié le 31 juill. 2024 sur HomeAwayThe home was old
Commentaires de Gestion de l’hôtel
15 août 2024 par VrboOwner, Gestion de l’hôtel
Hi Daniel, We're happy to hear you enjoyed the house! While it does have some age and character, we hope it added to the charm of your stay. We'd love to welcome you back anytime!
par un voyageur
Would stay again!
Publié le 18 oct. 2023 sur HomeAwayGood communication with group when I had a question...kept me updated!
Beautiful home.
Commentaires de Gestion de l’hôtel
2 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Myra, Thank you for your feedback. We value open communication and are pleased you felt supported during your stay. We're always working on enhancing the home, and while updates can take time, we're dedicated to improving step by step. We hope you'll consider staying with us again in the future. Safe travels!
par un voyageur
Big groups? Good value.
Publié le 15 oct. 2023 sur HomeAwayThe house could use some updates and the location is so so. That said, it’s a great value if you have a bunch of people.
Walkable to Nippert Stadium, if you don’t mind hills. I even walked to the Zoo which was 30-40 minutes.
Commentaires de Gestion de l’hôtel
1 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Andrew, Thank you for your feedback. We appreciate your perspective on the value and location. We'll definitely consider your input on updates. Glad the proximity to local attractions worked out for you. Safe travels!
par un voyageur de Brigantine, NJ
Golf trip
Publié le 27 sept. 2023 sur HomeAwayComfortable, vintage house. Spacious bedrooms & modern updates.
Commentaires de Gestion de l’hôtel
12 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi Ben, Thank you for your brief but positive feedback! We're pleased to know you found our vintage house comfortable with spacious bedrooms and modern updates. If you have any further comments or suggestions, feel free to share. We appreciate your input.
par un voyageur
I wish I had read my own review before booking
Publié le 21 sept. 2023 sur HomeAwayAside from the beds, which were very comfortable, most other amenities in this place were disappointing - with many falling apart. The chair legs to almost all chairs were loose and dangerous. The couch in the main room was shockingly uncomfortable. Bathrooms were missing complete towel bars - with visible holes in many walls from poorly installed items. The one coffee table in the living room barely held together enough to hold the remote control. There were no additional supplies like toilet paper or paper towels as all were stored in a locked cabinet in the basement. This 5 bedroom house, which can comfortably fit 10 people, HAS ONLY 1 SHOWER and a measly 4-cup coffee maker. Can the next person who stays there look for specific repairs requested here (new safer dining room chairs, repaired towel bars, a couch you can comfortably sit in, etc.) as a sign of the property manager's commitment to improvements? If your experience was as poor as ours was - and specific improvements are not made - you'll know that talk of improvements in the reply section are no more than empty promises.
Commentaires de Gestion de l’hôtel
1 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Scott, Thank you for sharing your experience with us. We genuinely appreciate the specific details you've provided. Maintaining and updating a property is a continuous effort, and while we strive to make all improvements, it can be challenging to address everything all at once due to various reasons, including logistical and financial considerations. We sincerely don't intend to make empty promises. Your feedback is essential, and we'll take it into account as we assess and plan for the property's future. Your input helps us understand our guests' priorities. Wishing you all the best in your future travels.
par un voyageur
This Old House
Publié le 10 août 2023 sur HomeAwayThe house was huge in size, (that's what you're paying for). This house was very dated, with lots of stairs. The pictures posted make it look very bright, it's not. There are 4 bedrooms on the third level, as well as a bedroom on the 4th level. The stairs are very steep, not what you want when dealing with people of a certain age. The basement area, where the washer and dryer are located, looks like something out of Silence of the Lamb. Needless to say, we were very disappointed for the amount of money paid for this property.
Commentaires de Gestion de l’hôtel
24 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Chandra, We're sorry to hear that your experience at our property did not meet your expectations. We appreciate your feedback and take it seriously. Our aim is always to provide a comfortable and enjoyable stay for our guests. If there's anything specific you'd like to discuss or if you have any suggestions for improvement, please don't hesitate to reach out. Your insights are valuable as we continue to make enhancements. Thank you for sharing your thoughts.
par un voyageur
Vacation
Publié le 24 juill. 2023 sur HomeAwayGreat
Commentaires de Gestion de l’hôtel
10 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Yvonne, Thank you for the positive feedback! We're glad you had a great experience. If you ever need anything in the future, feel free to reach out. Have a wonderful day!
par un voyageur
Nice Place, Some Things to Keep In Mind
Publié le 6 juill. 2023 sur HomeAwayWe enjoyed staying at the property. The back porch and yard were very nice. The kitchen facilities were up to date, as were the bathrooms.
However, there is only one shower (the master bath, on the top floor, only has a tub). Also, while the property is air-conditioned, getting the 2nd and 3rd floors, where the bedrooms are, comfortable enough to sleep in hot weather can be challenging. We had to reprogram the thermostat extensively as it was quite misconfigured, and keep the first floor uncomfortably cold to make the bedrooms acceptable.
We also had a poor arrival experience. The electronic door lock was so out of alignment it was impossible to unlock and lock the front door reliably. In fact, we had to use the keys in the rear door lockbox to gain access.
This was clearly a known issue, as the check-in instructions, and a hand-written sign on the front door, described the process one had to follow to gain access. I don't like it when property owners are clearly aware of a problem but have chosen not to resolve it.
To their credit, after I complained, the management company dispatched someone who repaired the front lock. It's too bad they hadn't done that earlier.
Commentaires de Gestion de l’hôtel
30 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Mark, Thank you for taking the time to share your feedback about your recent stay at our property. We sincerely apologize for the inconvenience you experienced and appreciate you bringing them to our attention.
We are glad to hear that you enjoyed the back porch and yard, as well as the updated kitchen facilities and bathrooms. However, we understand your concerns regarding the limited shower availability and the challenges of keeping the upper floors comfortable in hot weather. We will certainly take your feedback into consideration as we continue to improve our property for future guests.
We also apologize for the poor arrival experience you had, particularly with the electronic door lock. We appreciate your understanding and are glad that our management company promptly addressed the issue once it was brought to their attention. We apologize for any frustration or inconvenience this may have caused.
Your feedback is invaluable to us, and we want to assure you that we take any issues seriously and strive to provide the best possible experience for our guests. We appreciate your patience and understanding and hope to have the opportunity to welcome you back in the future to show you the improvements we have made.
Thank you again for your feedback, and we wish you many more enjoyable travels ahead.
