Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar Philippe de levallois perret, france
hotel tres confortable
Publié le 18 juill. 2012 sur Expedia
Pour : confort et proprete
Contre : Petit dejeuner leger
Emplacement : Situé a 15 miles de downtown Cincinnati mais a 2 miles dun grand centre commercial
Hotel avec suites tres confortables
Basket et piscine pour les enfants
Seul le petit dejeuner est un ton en dessous
par un voyageur
Publié le 25 août 2024 sur Expedia
good location and nice hotel
Commentaires de Gestion de l’hôtel
27 août 2024 par General Manager, Gestion de l’hôtel
Dear Xia,We loved having you stay with us at Sonesta ES Suites Cincinnati - Sharonville East. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par General Manager, Gestion de l’hôtel
Dear Ashlee,We loved having you stay with us at Sonesta ES Suites Cincinnati - Sharonville East. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
The hotel was good and customer service was excellent.
Commentaires de Gestion de l’hôtel
25 août 2024 par General Manager, Gestion de l’hôtel
Dear Natasha,We loved having you stay with us at Sonesta ES Suites Cincinnati - Sharonville East. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
This place used to have a great breakfast for guests. That went away with covid. It is in need of some updates.
Staff was friendly and helpful
Commentaires de Gestion de l’hôtel
25 août 2024 par General Manager, Gestion de l’hôtel
Dear Eric,We loved having you stay with us at Sonesta ES Suites Cincinnati - Sharonville East. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager, Gestion de l’hôtel
Dear Don,Thank you for choosing us at Sonesta ES Suites Cincinnati - Sharonville East during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We are delighted that you decided to stay with us atSonesta ES Suites Cincinnati - Sharonville East during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
The cleaning staff just entered the room without knocking while we were inside. The breakfast was one star, just bread, juice, coffee and yogurt, the only warm option was a pancake robot. The hanger in the bathroom just fell off.
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Dear Iwona,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
It was ok, bathroom floors needed repair, also the carpets in hallway desperately needed cleaning
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Dear Amid,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Dear Jeremy,Thank you for staying with us at Sonesta ES Suites Cincinnati - Sharonville East and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
