Note fondée sur 452 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2022 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Hotels
We selected this hotel because it was the most reasonably priced. We didn’t expect it to be such a great find! Our room was outstanding. Clean, spacious. The service was fantastic from valet to check-in to breakfast to check-out. The location was great. We walked to dinner and then to Heritage Arena for our concert. We will absolutely stay here again. Highly recommend. And Bonus! They accept pets! We saw several dogs with guests.
par un voyageur de Indianapolis
Publié le 28 août 2024 sur Expedia
The hotel staff was horrible. Shown one room, sold a different room. When to discuss it with the staff and they started arguing and berating me.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Jason, Gestion de l’hôtel
Hello Deiandra,I am terribly sorry to hear your interaction with our team was a negative experience. I have addressed the front desk employees and coached them on how to be more accommodating and to get a manager involved if there is any issues at all. I hope you will consider staying with us again, in hopes that we can redeem ourselves. Have a nice day.Jason BrownAssistant General Manager
par un voyageur
Cincinnati is a great town
Publié le 24 août 2024 sur HotelsWe stayed downtown Cincinnati to go to concert. Location was what we mainly were interested in. We were able to get extra comforters and blankets to accommodate all our folks and valet. Parking was easy.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Jason, Gestion de l’hôtel
Hi Mary, Thank you so much for your glowing review! We look forward to hosting you again.Thanks,Jason
par un voyageur de Mansfield
Publié le 21 août 2024 sur Expedia
👍
par un voyageur
Publié le 17 août 2024 sur Expedia
Super convenient, very helpful staff, very clean and great place to stay. Only negative were the not quite thawed items offered in the complimentary breakfast.
par un voyageur de DANVILLE, OH
Publié le 12 août 2024 sur Expedia
Quick walk to Paycor! Beautiful room! Staff was great!
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Hotels