Note fondée sur 91 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 avr. 2024 sur Expedia
Worst hotel experience we have had in Indonesia. Bath leaked on the floor, strong smell of sewer/sewer gas in bathroom and room, dirty crib mattress and crib. Dinner in restaurant was poor - we were the only customers and had to wait nearly an hour for food. Which was cold. Egg in soup was cold and undercooked. Breakfast was also bad. 30 minute wait for coffee. Half our food never came. Definitely would not ever return here.
par un voyageur
Breakfast
Publié le 30 janv. 2023 sur HotelsBreakfast "bubur ayam" and "pisang goreng" is so yummy, Chef Sumarno is 👍👍👍
par un voyageur
Nice place for staycation
Publié le 20 déc. 2021 sur HotelsVery nice place for staycation with family. Comportable spacious room with natural beautiful view.
Commentaires de Gestion de l’hôtel
31 déc. 2021 par Novus Giri Resort & Spa, Gestion de l’hôtel
Dear Guest,
Thank you for choosing our Hotel for your staycation. We are happy to hear that you enjoyed your stay at Novus Puncak Resort & Spa. we look forward to welcoming you back in the near future.
Warm regards,
Novus Giri Resort & Spa
par un voyageur
Publié le 18 mars 2021 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2021 par Novus Giri Resort & Spa, Gestion de l’hôtel
Dear Guest,
Thank you for choosing our Hotel for your staycation. We look forward to welcoming you back in the near future.
Warm regards,
Novus Giri Resort & Spa
par un voyageur
Nice pool suite
Publié le 2 nov. 2020 sur HotelsThe room is good but many insect came from outside, my Daugther scream very hard when she found 1000legs on her extra bed
May be hotels need put salt between garden and bedroom to protect the insect came in
But the pool is good and warm enough to seim under the cold weather
Commentaires de Gestion de l’hôtel
7 nov. 2020 par Novus Giri Hotel Resort & Spa, Gestion de l’hôtel
Dear Andreas Surya ,
We are apologize about your inconvenience during your stay. we will review about your matters to our management, thank you for your input & review. We look forward to serve you again in your next stay at Novus Hotel & Resort.
Warmest Regards,
Novus Giri Hotel Resort & Spa
par un voyageur
Publié le 6 mars 2020
we like and love your establishment also very friendly Staff, the food is amassing. keep up the good work.
par un voyageur
Publié le 10 nov. 2019 sur Hotels
par un voyageur
Publié le 1 août 2019 sur Expedia
Rather run down. Pool was nice. Taxi services over priced.
par un voyageur
Publié le 10 juill. 2019 sur Hotels
the hotel was very nice and comfortable with nice garden and view
the room was good in space and furniture also very nice beds
the staff was good and helpful . only location is little far from busy area
but over all we enjoyed a lot there
thanks
par un voyageur
The room needs a serious renovation!
Publié le 16 avr. 2019 sur HotelsFood and service were good but the room is super old.
