Note fondée sur 71 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfection.
Publié le 25 oct. 2020 sur HotelsAs always, our stay was amazing! Attentive staff, great service, very clean and stunning room. Covid guidelines all followed here and so felt at ease. Will definitely return. Thank you for a lovely stay Barnsley House.xx
Commentaires de Gestion de l’hôtel
14 nov. 2020 par Emanuele M. DGM, Gestion de l’hôtel
Dear Nathan,
many thanks for the lovely feedback and we actually thankyou for staying with us again.
When is next ??? :-)
Best Wishes
Emanuele
par un voyageur
Publié le 19 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2020 par Emanuele M. DGM, Gestion de l’hôtel
Dear Deborah,
many thanks for the 10 out of 10, sounds like you had a great stay with us...
I look forward to welcoming you back soon.
All the Best
Emanuele
par un voyageur
Publié le 30 sept. 2020 sur Hotels
The room was beautiful but not as clean as we hoped. There were dead flies behind the sofa and hairs in the bathroom
Commentaires de Gestion de l’hôtel
3 oct. 2020 par Emanuele - Deputy General Manager, Gestion de l’hôtel
Dear Guest,
thank you for sharing your comments with us.
It's a real shame that you loved the room but the cleaning wasn't up to our standards, your comment has been immediately addressed. we hope to see you again very soon.
par un voyageur
Publié le 16 août 2020 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2020 par Emanuele - Deputy General Manager, Gestion de l’hôtel
Dear Shuchita, many thanks for your review.
We hope to welcoming you back in the very near future.
par un voyageur
Can’t believe how amazing it was.
Publié le 19 mars 2020 sur HotelsLovely hotel we were upgraded to the Rosemary suite for our anniversary, this was stunning. The hotel is very unique and absolutely perfect for a romantic getaway.
par un voyageur
Not suitable if you are pregnant
Publié le 7 févr. 2020 sur HotelsHotel itself is lovely but we went as we are expecting our first child and wanted to get away for a night whilst we can.
We chose the hotel as it had a pool and great reviews, reading online there were no statements that the pool was heated to a level that it was no longer safe for pregnant woman. We found this out once changed and ready to use the facilities via a sign next to pool area.
I was that upset we cancelled dinner at the venue and went into Cirencester.
The deputy manger did called so apologise and sent a Elemis travel gift but it’s a bit too late when you have spent £300 for a stay in a hotel room which could of been anywhere. Ruined our weekend away.
par un voyageur
Publié le 25 janv. 2020 sur Hotels
par un voyageur
Publié le 19 janv. 2020 sur Expedia
Overall a pleasant retreat if we ignore that everything is just a little bit off (with the price, one wouldn't expect so many mistakes).
2nd day: dinner is tasty but our aperitifs didn’t arrive until we finished our starters (curious timing). We had to chase twice because no one was paying attention to our table. In the meantime other tables were enjoying their drinks even though we were the first table to be seated.
3rd day: breakfast in the room arrived without the drinks we ordered. I would think it’s unusual for hotel guests to have breakfast without any drink but it appeared no one cared to check before serving. I asked for the eggs to be well done but it came runny.
I know it’s weekend but it’s quite disappointing the housekeeper didn’t clean the room until 3pm.
In the evening we ordered in-room dining, a bottle opener and a bottle of water, and they managed to forget about the water. By that point we can’t be bothered to correct them any more.
4th day: I ordered Full English without bacon (and confirmed I want the black pudding as in the menu). It came WITH bacon and WITHOUT black pudding instead. And for the second consecutive day, the eggs came runny again even though I specially asked.
I came here 3 years ago with my girlfriends and the service was a lot more attentive and thorough then. Polite as always but not as attentive as it used to be. There are still many good things about this place, but for the price I’d expect fewer mistakes.
par un voyageur
Definitely going back
Publié le 18 déc. 2019 sur HotelsThis is the most beautiful hotel. The service is 5 star, the food delicious and the rooms are just sublime. I would totally recommend a stay here without hesitation. I can't wait to return.
par un voyageur
Publié le 10 déc. 2019 sur Expedia
The staff made us feel like we were at a hone away from hone, rather than at a hotel. Totally chilled out after a couple of days in the spa!
