6/10 – Acceptable
kayleigh f.
24 août 2018
Property is beautiful inside and out. Great features and attractive outside areas.
We found the property to be very attractive and in a good location. The beds were very comfortable with nice linen. The bathrooms were great, powerful showers and a huge stone bath. We enjoyed the outside seating areas.
We did however have a few issues. A few months after booking Fabrizio contacted me to say the rate he had charged us was too cheap and we needed to pay more. We had to agree as our flights were booked and could find little else accommodation wise to suit our needs.
My partner and myself stayed in the trulli part which was just far too hot to sleep in. The fan did not help much. By the end of the week I was glad to be heading home to have a good night's sleep. The other rooms in the lamia part seemed cooler.
During our stay the pool slowly changed colour from blue to green . The pool man would have seen this however nothing was communicated to us obviously the filter was not working properly by the 6th day the pool was bright green definitely not okay to swim in. We contacted Enrico but nobody came until late afternoon. The pool had to be drained and cleaned. A shame we couldn't use it.
Finally one other point there should be an information book with details such as what to do with the rubbish and places to go.
kayleigh f.
Séjour de 7 nuits en août 2018