Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Property is beautiful inside and out. Great features and attractive outside areas.
Publié le 24 août 2018 sur HomeAwayWe found the property to be very attractive and in a good location. The beds were very comfortable with nice linen. The bathrooms were great, powerful showers and a huge stone bath. We enjoyed the outside seating areas.
We did however have a few issues. A few months after booking Fabrizio contacted me to say the rate he had charged us was too cheap and we needed to pay more. We had to agree as our flights were booked and could find little else accommodation wise to suit our needs.
My partner and myself stayed in the trulli part which was just far too hot to sleep in. The fan did not help much. By the end of the week I was glad to be heading home to have a good night's sleep. The other rooms in the lamia part seemed cooler.
During our stay the pool slowly changed colour from blue to green . The pool man would have seen this however nothing was communicated to us obviously the filter was not working properly by the 6th day the pool was bright green definitely not okay to swim in. We contacted Enrico but nobody came until late afternoon. The pool had to be drained and cleaned. A shame we couldn't use it.
Finally one other point there should be an information book with details such as what to do with the rubbish and places to go.
Commentaires de Gestion de l’hôtel
29 mars 2020 par VrboOwner, Gestion de l’hôtel
Lets go through the issues:
1. the rate: Last year was my first year on this plattform and I did not realize that the system itself fixed the weekly rate. I only fixed the daily rate and the default setting created a huge discount for the weekly rate. I excused myself for this, explained the situation and we found a new agreement.
2. heat: airconditioning does not fit into the trulli concept. The trulli itself is made to create the coolest possible condition in southern Italy on a natural base. In August South of Italy is very warm, especially this year. If you want airconditioning you should go into a hotel or stay in England.
3. the pump of the pool was broken in the middle of August. I am sorry for that but it cannot be anticipated and at that time in August it is quite difficult to find availability of suppliers in short time in sud italy when everybody is on holidays. Anyway they repaired that and they substituted the water.
4. Now I have an issue about you. Unfortunately I made your evluation too fast before getting the feedback of the cleaning ladies. They told me you and your family left the house in terrible conditions, dirt and waste in an not acceptable way.
par un voyageur
Mooie stijlvolle trulli ( vakantie ) woning op een prachtige plek.
Publié le 6 août 2018 sur HomeAwayEcht een prachtig vakantiehuis. Wij hebben hier met onze 2 kinderen een geweldige week gehad. Wij zouden eigenlijk met 2 gezinnen gaan. Dat was wel aan de kleine kant geweest, maar voor 4 tot 6 personen is het prachtig. Het zwembad is klein, maar fijn, het uitzicht prachtig. Helaas geen airco aanwezig, dus in de zomer, ondanks de aanwezige ventilators erg warm.
par un voyageur de Cambridge, UK
Delightful and relaxing
Publié le 17 juin 2018 sur HomeAwayA lovely property situated in a rural location but within a half hour walk of the town.
Four of us,travelling together, were sharing this trullo and were met by Enrico who guided us to the property and showed us around. He was very helpful and accommodated any requests that we had.
It is very well equipped and comfortably met all our requirements.
Super views from the terraces of which there were several, offering different areas for relaxation.
It is has a pretty garden and is well landscaped but for those less mobile some of the steps could be rather challenging.
Pleasant little pool to cool off with plenty of shade for those who need it.
The one irritation was the lack of hanging space in the trulli bedroom, fine if one of the bedrooms was free but limiting if not.
The town of Cisternino is well worth a good investigate, so pretty.
For shopping there are supermarkets, butchers and a baker in town with a larger supermarket out of town.
Fabrizio who is the owner was more than happy to provide information before booking.
A lovely happy relaxing stay.
par un voyageur
Modern, clean and perfect!
Publié le 18 mai 2018 sur HomeAwayWe had a wonderful stay this May! The villa was bigger than we expected and was perfect for me, my partner, Our 8 month old daughter and my mum. The layout if the villa meant that we could be one side with the two bedrooms and bathroom and my mum was the other with her own bedroom and ensuite. Away from our noisy baby!! The fantastic Enrico met us when we arrived and made sure we felt welcomem, bringing us to the villa and telling us about local shops etc. So helpful especially as the villa is hidden up a winding narrow lane - all the better for privacy! Worth mentioning that there are a lot of steps around the villa so might not be suitable for people with access issues but not a problem for us. The location is fantastic meaning your 20 or so minutes away from the best beach, local towns and markets!! We'll be back!!