Ratings based on 47 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
100% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted May 23, 2022 on Expedia
It was a beautiful building, steeped in history, and the accommodation was very spacious - an apartment rather than a hotel room. The landlady was also very charming and helpful.
4 out of 5
by A traveller

Charming, coyld be more comfortable.

Posted Jun. 15, 2018 on Hotels
Big apartments pretty well outfitted. Drying rack or wash line in bath would be welcome. Also shelves for toiletries. Great location in.beautiful town and friendly staff. Main drawbacks: uncomfortable beds with only 2 hard pillows for queen bed; glaring lighting. Minor repairs needed, along with better clothes hangers. Wifi doesn't workwll in some areas/rooms. But a find for the price. . .
5 out of 5
by A traveller

Citta di castello

Posted Jun. 10, 2018 on Hotels
Citta is an undiscovered gem of a town, best food, friendly people.
5 out of 5
Recommended
for Everyone
by A traveller

Excellent hotel!

Posted Mar. 7, 2018 on Expedia
Elisa was such a great welcome! She was so friendly and happy. A perfect way to start our stay. She upgraded our room to a superior which was huge! The room was very clean, my bed was comfortable. We enjoyed being able to go to the store to eat breakfast in. Other than that we didn’t use the kitchen but it had lots of different cooking utensils, pots, pans, etc. The hotel was a great location, an easy walk to sites and restaurants. The wifi didn’t work very well or not at all. That was definitely the only negative thing I could say about this hotel. It’s not a hotel where they clean your rooms and change your towels every day. We prefer that but if you are expecting it you should be aware. We would recommend staying here. It was excellent value and would stay here again.
5 out of 5
Recommended
for Everyone
by A traveller from London

Excellent Accommodation rights in the city centre

Posted Dec. 25, 2017 on Expedia
Pros: The original features and the careful renovations, plus the excellent location
Location: The market square is nearby, plenty of options for food and shopping
Beautiful monastery that has been carefully restored to provide a comfortable stay in Citta' di Castello. Managed with a very friendly welcome by the host.
5 out of 5
Recommended
for Everyone
by A traveller from London UK

Excellent and spacious apartment at great value

Posted Jul. 2, 2014 on Expedia
Pros: Location, cleanliness, staff, size, price etc
Location: Lovely location and plenty of nice restaurants within walking distance.
We stayed in a very spacious, very comfortable and beautiful apartment right in the centre of town. The accommodation was very reasonably priced, the apartment was big and comfortable and the staff extremely helpful and welcoming. I definitely recommend this place!
4 out of 5
by Sarah from Hong Kong

Atmospheric italian experience

Posted Nov. 30, 2013 on Hotels
These apartments are within the Cathedral buildings, they are clean, spacious, with fully stocked kitchens and everything is very well run. I had a very nice welcome even though I arrived after regular check in hours. I would highly recommend these apartments for anyone visiting the area.
5 out of 5
by Boss Family

Relax and slow down in Italy

Posted May 17, 2012 on Hotels
What a fabulous contrast to Rome! We (my husband, myself and 2 young men) stayed here for 6 nights in a deluxe apartment. While the decor is spartan in nature, what is there is comfortable and spacious. The location is central and the whole historic central area very walkable. We loved the nearby restaurants such as Fez e Mauro, Caffe Maggi, Trattoria Lea and especially the Cafe Academie right beside the Residenza. If you like people watching as we we do you will love the cafes in the piazzas. We had rented a car in Perugia and took several day trips to small villages in the area. Our hostess Eliza was always there to help us with suggestions and make us feel at home. She is one of the many treasures we found during our stay.
4 out of 5
Recommended
for Families
by A traveller from Pesaro, Italy

Nice apartment in Citta di Castello

Posted Jul. 21, 2010 on Expedia
When we arrived, the extremely nice manager asked me why we were here. I took it as a more existential question, but she meant, why would we ever come to Citta' di Castello? Apparently this cute town has outlived its heyday, but this set of apartments, created out of the unused cells of a convent (only the parish priest still uses a room as it was built to be used), reflects the history and the importance of this city. The superior suites (we were upgraded) were large,(as was their kitchens) though sparsely decorated. And while there was no air conditioning, the manager gave us fans. It is also well-located for a multi-day exploration of the city's sights, which include the spectacular, though rarely visited, art museum and its Raphael and wealth of Signorelli paintings.
5 out of 5
by A traveller from Miami

Posted Feb. 23, 2023 on Expedia
Un lugar muy acogedor en el corazón de la ciudad al lado de un campanario de 800 años. Una bonita experiencia.