Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Kiara Lodge, Gestion de l’hôtel
Hi Nathalie, thank you for your awesome rating. We're ecstatic that your time at our well-appointed mountain resort was wonderful . Looking forward to your next relaxing getaway with us!
par un voyageur
pretty good but...
Publié le 21 janv. 2017 sur Hotelsthe Lodge is located in a resort, offering good services, you can play snooker, mini golf, tennis... all included. a good restaurant is also available.
I don't have many complaints but :
- the bathroom un our unit had ni shower option. we had to take Bath the morning to get clean... pretty confusing. but the unit was great, with every go needed for self catering, New equipement (fridge, TV..)
- the main concern was the reception. I didn't feel welcomed, pretty rude explanation of how to get to the unit. i asked to repeat, i got the feeling to have insulted the woman, it went tense. Bad experience.
Commentaires de Gestion de l’hôtel
26 janv. 2017 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for your review. Whilst we are delighted that you generally enjoyed your stay with us, we are naturally concerned to read that you felt that our reception personnel did not meet your expectations. This will be addressed with them. Regards. Kiara Lodge
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kiara Lodge, Gestion de l’hôtel
Hi L, thanks for the perfect score . With surreal mountain views right outside your window and a dedicated team catering to your every whim, Berg holidays have never been better . See you soon!
par un voyageur
Publié le 5 avr. 2024 sur Hotels
It was hood
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Kiara Lodge, Gestion de l’hôtel
Hi Ettiene, thank you for this positive feedback and for trusting us with your holiday . It's so nice knowing that you enjoyed a relaxing getaway, and we're sure you created lots of magical mountain holiday memories too! Hope to see you again soon .
par un voyageur
Publié le 1 mars 2024 sur Expedia
Very good value for money
Commentaires de Gestion de l’hôtel
4 mars 2024 par Kiara Lodge, Gestion de l’hôtel
Hi Kaspar, thank you for sharing this positive feedback with us. Providing exceptional value for our guests is at the heart of what we do, ensuring we exceed holiday expectations at every turn . Looking forward to your next magical mountain retreat with us!
par un voyageur
Publié le 1 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Kiara Lodge, Gestion de l’hôtel
Hi Peter, thank you for the great feedback! At Kiara Lodge, we aim not only for satisfaction, but genuine holiday bliss. From our first-class amenities to the array of activities designed for both serenity and excitement, we're dedicated to crafting unforgettable experiences. Can't wait to welcome you back .
par un voyageur
Stop over
Publié le 8 oct. 2023 sur HotelsIt’s a lovely place very family friendly
Commentaires de Gestion de l’hôtel
11 oct. 2023 par Kiara Lodge, Gestion de l’hôtel
Hi Steve, we're thrilled to hear that you had a great experience at our place! Creating a family-friendly environment is something we take great pride in, and your kind words serve as a testament to our efforts. We appreciate your support and hope to welcome you and your family back soon. Thank you for choosing us
par un voyageur
Publié le 26 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Kiara Lodge, Gestion de l’hôtel
Hi Zakariya, we're blown away by your fantastic score . It looks like you had a blast during your stay, soaking in the breathtaking mountain views and making the most of our incredible resort amenities .
par un voyageur
Publié le 9 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Kiara Lodge, Gestion de l’hôtel
Hi Floris, it's always wonderful hearing what our guests thought of their experience . We are thrilled to know you had a perfect holiday at our picturesque mountain resort, and we hope we get the pleasure of providing with another fantastic stay in the future!
par un voyageur
Publié le 29 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Kiara Lodge, Gestion de l’hôtel
Hi Futhi, we are so happy that you enjoyed your time with us . We try our hardest to offer a great stay to each guest and are thrilled that your overall experience met your expectations. We look forward to your next visit!
