Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
We had stayed here in the past and really liked it. This time is was more run down and out dated. I think it needs a good update.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Tasha Echevarria, Gestion de l’hôtel
We are very sorry to hear you were unsatisfied with your stay. Please accept our sincerest apologies.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The staff was great as well asthe breakfast everyday.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Tasha Echevarria, Gestion de l’hôtel
Sandra, we are happy to hear you were satisfied with your recent stay and are glad our staff left a great impression with the service provided.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The employees were nice. Carpet was dirty, should be replaced by LVP. Blood on the curtains and the bed was extremely uncomfortable
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Tasha Echevarria, Gestion de l’hôtel
Julie, we are very sorry to hear about your experience with cleanliness at our location. We will take a closer look at the room you were placed in during your stay and get these issues corrected.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Could definitely use some TLC.
Ceilings showed signs of water damage and floor felt dirty. For the price, it was a average place to crash before continuing with our way home.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Tasha Echevarria, Gestion de l’hôtel
Cindy, thank you for taking the time to rate us and leaving feedback on your recent stay. We apologies for the areas we fell short and will bring these items to the appropriate departments attention. Thank you for your business and we hope to correct these issues and have you as a returning guest.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Good for stopover during travel
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Tasha Echevarria, Gestion de l’hôtel
Patricia, thank you for taking the time to rate us. We appreciate your business and hope to see you again soon!
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Bed was lumpy with tiny pillows. Noted a couple of flying critters in the Bathroom area. Breakfast was pretty mundane. Staff working the brkfst area were friendly and helpful. TV in the room was quite small and difficult to negotiate the channels.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Tasha Echevarria, Gestion de l’hôtel
Donald, Thank you for your feedback! We're sorry to hear that your stay didn’t meet your expectations. We appreciate your comments about the bed and pillows, as well as the issues with the TV and bathroom. We will certainly address these concerns with our team to ensure improvements are made. We're glad to hear that our breakfast staff provided friendly service—thank you for highlighting that! We hope you might consider staying with us again in the future for a more comfortable experience.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Very nice staff
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Tasha Echevarria, Gestion de l’hôtel
Thank you Walter, for your kind feedback on our staff. They will be very to hear you feedback on their service. We appreciate your business and hope to see you again soon.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Tasha Echevarria, Gestion de l’hôtel
We are very sorry to see such a low rating. Please accept our sincerest apologies on behalf of our hotel and staff for the areas we fell short.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The room was very musty. The staff sprayed it and it was better for a few hours. We woke up in the middle of the night and my wife was extremely stuffy and congested from the air quality within the room. I tried to make it better by running the exhaust and adjusting the thermostat to increase air flow. It only helped a little. It was a very rough night.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Tasha Echevarria, Gestion de l’hôtel
We are very sorry to see such a low rating and the issues you experienced in this room. We appreciate you bringing this to our attention. Please accept our sincerest apologies on behalf of our hotel and staff for the areas we fell short.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Nice outside look and lobby, but my bed sqeaked every time i moved and had a terrible smell
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Tasha Echevarria, Gestion de l’hôtel
Kent, we are very sorry to hear about your experience at our location. We appreciate your business and your feedback is very important to us!
