Note fondée sur 780 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Nice hotel, the breakfast needs work,
Not much of a choice.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Gelo, Gestion de l’hôtel
Hi Jay,Thank you for your feedback! We're glad you enjoyed the hotel and appreciate your input on breakfast. We’re always looking to improve and will take your comments into consideration to offer a better variety in the future. If you have any other suggestions, please feel free to reach out to our office. We hope to welcome you back soon!- The Staff at Garner Clarksville Northeast
par un voyageur
Publié le 22 sept. 2024 sur Hotels
I would describe stay as average. Its an IHG Hotel but the Holiday Inn X across the way would've likely been better.
The room lacked amenities such as warer cups and coffee maker was removed. No Ice machine access or water station. Had to ask front desk for ice. When I asked about water station they said didnt have bottled water either.
Continental breaky was instsnt eggs, nothing fresh.
Id rate this hotel average.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Gelo, Gestion de l’hôtel
Hi Andrew,Thank you for your feedback. We're sorry to hear that certain amenities didn't meet your expectations. We always aim to enhance our guests' experience and would like to mention that while water stations and bottled water were not available during your stay, we do offer 24/7 bean-to-cup coffee in the lobby, as well as an ice machine for guest use (with ice buckets available at the front desk). Your comments about the breakfast and amenities will be taken into account as we work to improve. If you have any further feedback or suggestions, please feel free to reach out to our office. We appreciate your stay and hope to welcome you back.- The Staff at Garner Clarksville Northeast
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Gelo, Gestion de l’hôtel
Hi Sara,Thank you for your 10-star review! We're glad to know you had a great experience with us. If you have any feedback or suggestions, please reach out to our office. We hope to welcome you back soon!- The Staff at Garner Clarksville Northeast
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Great property and service
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Gelo, Gestion de l’hôtel
Hi Juliette,Thank you for your review. We're delighted to hear that you enjoyed the property and our service. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another great stay. If you have any feedback or suggestions, please feel free to reach out to our office. We appreciate your support!- The Staff at Garner Clarksville Northeast
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Clean and comfortable
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Front Desk Garner Team, Gestion de l’hôtel
thankyou
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Front Desk Garner Team, Gestion de l’hôtel
thankyou so much for the perfect score
par un voyageur
Publié le 8 sept. 2024 sur Expedia
There’s a hotel being built next door and it seems the men working there are staying at this hotel. If so, they should house them on the first floor of rooms and rest of the guests should’ve been housed on 3rd and 4th floors as they were very noisy overnight, doors slamming, loud talking/ yelling. I get it’s Friday night but most people are stopping through to SLEEP. The gaps under the doors are very wide and let in a lot of noise even from people just closing doors and speaking normally. Wish the pet friendly rooms did not have carpet and were on the 4th floor to minimize hearing people above.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Gelo, Gestion de l’hôtel
Hi Talina,Thank you for your review. We regret the inconvenience caused by the noise during your stay and appreciate your suggestion regarding room assignments. Your feedback on the pet-friendly rooms and the gaps under the doors is noted, and we will certainly look into ways to improve the experience for all our guests. If you have any additional feedback or suggestions, please reach out to our office. Thank you for staying with us, and we hope to provide a better experience in the future.- The Staff at Garner Clarksville Northeast
par un voyageur
Publié le 18 août 2024 sur Expedia
The property itself was very nice, the hotel room I’ve had reserved for awhile now was dirty. Which makes me and my partner wonder if the sheets we slept on were clean because the fridge still had food in it and there was dog hair, a beer box as well. So overall our experience wasn’t the worst but not as good as it should’ve been.
Commentaires de Gestion de l’hôtel
19 août 2024 par ANNETTE CATER'MOORE, Gestion de l’hôtel
I am terribly sorry for this incident I am not sure what happened or why you were put in a room that had not been ready I will be sending this message to the housekeeping manager.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par The Garner Front Desk Team, Gestion de l’hôtel
Thankyou so much for the 10 out of 10 rating, we definitely try our best to provide great service.
par un voyageur
Publié le 12 août 2024 sur Expedia
I don't like carpets in hotel room. No carpet is best.
Commentaires de Gestion de l’hôtel
12 août 2024 par The Garner Front Desk Team, Gestion de l’hôtel
Thankyou For the Feedback I myself prefer no carpet.
