Note fondée sur 237 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Could use a remodel
Publié le 20 juill. 2024 sur HotelsThe stay was overnight and we usually stay at Motel 6 because the dogs stay free. We love that! It was definitely quiet which is a huge bonus. However, this particular location could definitely use an upgrade. Lamp shades were stained. Electric outlets didnt work (and the ones next to sink for a hair dryer were facing the wrong way). The lights in between beds didnt even turn on, the AC didn't work properly. We managed for the night, I'm simply saying that the motel could definitely use a remodel.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused.Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further.Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust.Natalie #team6
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Stayed at the this property a few years back and had a decent experience so I though to stay here again especially since it is pet friendly. WORST decision ever!!!! My fiancé and I had to leave the property even after a room change. The non smoking rooms smells like smoking rooms. Bed sheets had stains on them. There was blood behind the bathroom door in the second room. Had to argue with the manager to get a full refund. The property also blindsides there guest with a deposit that was not disclosed at booking. STAY CLEAR FROM THIS PLACE.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Julio, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us.Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Natalie#team6
par un voyageur
Publié le 7 juill. 2024 sur Expedia
There was hair all over the place, on the bed, inside the sheets, clumps of hair and dust behind the end table, hairs of all sizes in the shower. The bathroom was dirty, the toilet seat was broken, the knobs for the shower barely worked. The room smelt musky and moldy. The door didnt latch very well and had a crack in it, you could see outside. The lobby itself was gross, holes in the wall and water stains on the wall and ceiling. There was couch that looked like it seen better days. The neighborhood was unsafe, sirens all night and we could hear gunshots. The beds were very uncomfortable. The rooms and beds looked like they havent been cleaned in quite sometime. We did check for bedbugs and didn't find those at least. We stayed long enough to sleep for a bit between driving a long trip.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jessica,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations.We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience.Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Natalie #team6
par un voyageur
Publié le 30 juin 2024 sur Expedia
There were spiders in the room, on the bed.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Paul,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6
par un voyageur
Publié le 13 juin 2024 sur Expedia
Very friendly staff. Easy convenient stay.
Commentaires de Gestion de l’hôtel
14 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Alicia, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6
par un voyageur
Publié le 9 juin 2024 sur Expedia
Front desk staff was friendly. Structurally room was poor - trim falling off or missing, room front door doesn't seal all the way on the bottom. Shower doesn't spray - only poured out of the shower head. Food and dog food all around the bed frames, dresser, and night stand. However, the beds were clean and actually comfortable.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Megan,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 9 juin 2024 sur Hotels
Me and my wife had an excellent stay. Would highly recommend staying here!!
Commentaires de Gestion de l’hôtel
10 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Justin,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6
par un voyageur
Publié le 11 mai 2024 sur Expedia
par un voyageur
Publié le 4 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Paul,Thank you for the excellent rating!! Maz K.#Team6
par un voyageur
Publié le 26 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kevin,Thank you for the perfect rating!Lilith#Team6
