Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 déc. 2024
Commentaires de Gestion de l’hôtel
2 janv. 2025 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Nathan, The staff at the Red Roof Inn Clarksville and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 16 oct. 2024
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par un voyageur
Publié le 3 oct. 2024 sur Expedia
All in all it was okay for a night's stay
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Samantha RediResponse Specialist , Gestion de l’hôtel
Dear Dean,Thank you for taking the time to write a review of your stay at the RED ROOF INN CLARKSVILLE. I am happy to hear that your one-night stay was okay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Expedia
BIG BUGS, Bathroom FILTHY the bed had Large burnt spots. The refrigerator was FILTHY.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par LaTunde RediResponse Specialist , Gestion de l’hôtel
Dear Deborah,I appreciate you sharing your feedback following your stay at the RED ROOF INN CLARKSVILLE. I was saddened to read that your stay fell short of your expectations due to the insects and all other concerns you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Pets are free
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Thomas,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CLARKSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were able to take advantage of our pet friendly policy prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLARKSVILLE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Clean and comfortable. Seemed safe enough for a quick one-night stay.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Abigail,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN CLARKSVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that you had a clean, comfortable visit and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Hello Maria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLARKSVILLE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Ken,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Clarksville and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we would love to have another chance to provide you with a better experience the next time you're in town. Sincerely, Sanesha Red Roof Management RediResponse Specialist
