Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Expedia
It was ok, but need to improve the bed clothing odor
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Jose, We appreciate your feedback on the bed clothing odor. Our team will look into this matter further to ensure a better experience for our future guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 25 août 2024 sur Expedia
I didn’t expect the room to be as nice as it was. The tub faucet did stop running when i turned to shower on. That’s the only bad thing. The floors were awesome, one lamp was missing a light bulb, so I move the bulb from near the tv to the floor lamp that was turned on by the light switch. The bed was clean and comfortable. The staff was polite. i didn’t eat breakfast there, it was basically all carb and I wanted protein. Over all, my stay was good.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Robert,We're pleased to hear that you enjoyed the room during your stay with us. We appreciate your feedback on the tub faucet and lamp, and we will share this with our maintenance team for their review. It's great to know that you found the floors and bed to your liking. We take pride in our polite staff. Should you have any further concerns, please don't hesitate to reach out to our management team.
par un voyageur
2nd worse stay at Super 8
Publié le 27 juin 2024 sur HotelsAnother Super 8 that did not put me into a accessible room, door into the shower does not meet ADA requirements the desk chair like in Fayetteville were broken and you could easily fall out of. No breakfast at all and had to ask to have coffee made. It does have a pool.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Gary,Thank you for sharing your feedback with us. We appreciate your comments and will use them for future improvements. Our hotel values all guests and strives to meet their needs to the best of our abilities. We recommend reaching out to our management team for further assistance regarding your stay.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Nice clean room and friendly service in a nice small town.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Clint,We're delighted to hear you found our rooms clean and appreciated our friendly service. We're glad you enjoyed our quaint town's charm during your stay. Your feedback is truly valued as we strive to provide a pleasant experience for all our guests.
par un voyageur
Publié le 6 juin 2024 sur Expedia
Stayed here on our way through west & it was very good for the $$! Safe, clean & just what we needed for the night! On site laundry was super convenient for us also- will stay again!
Commentaires de Gestion de l’hôtel
7 juin 2024 par Manager, Gestion de l’hôtel
Hello Rebekah,We're delighted to hear that you enjoyed your recent stay with us! Our team takes pride in providing a safe and clean environment for all our guests, and we're pleased to know that you found our on-site laundry facilities to be convenient. We look forward to welcoming you back in the future!
par un voyageur
Publié le 15 mai 2024 sur Expedia
Checked in at 2 and seen the sign that said 3. We informed the front desk what the website said and he replied “it’s 3pm everywhere”.
We grabbed the key from him and went to our room. He didn’t not give us any direction on where our room would be. So immediately walking in, you are hit with a very strong smoke odor. we put everything down and began to check the room. The room was clean for the most part. Fly on ac, bee on the ground, hair in pillow cases, stains on the bedding. It was the old itchy blankets that was provided with burn marks in the bed. Thankfully we seen no signs of active bed bugs. Brown stains on the pillow cases, refrigerator didn’t work, only two pillows. The curtains never shut the whole way.
After about an hour I began to feel sick and called the front desk and asked if I could be switched to another room that didn’t have a strong odor. He told me no cause that’s what I reserved. I picked & packed everything up, turned in my key and sat outside for my ride. I had the room reserved as a Mother’s Day gift to myself and it was absolutely horrible. I was barely there an hour. Definitely do not recommend staying at this hotel.
Commentaires de Gestion de l’hôtel
17 mai 2024 par Manager, Gestion de l’hôtel
Hello Alyssa, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address the concerns you've raised with our team for further improvement. Our aim is to provide a comfortable stay for all our guests, and we regret that we fell short of your expectations on this occasion. We hope you will consider reaching out to our management team directly to further discuss your concerns.
par un voyageur
Publié le 15 mai 2024 sur Hotels
The only thing I did not like was there was no one at the front desk when I wanted to check out at 545 am. There were several wanting to check out and it was all locked up and no way to get receipts or anything
Commentaires de Gestion de l’hôtel
17 mai 2024 par Manager, Gestion de l’hôtel
Hello sharon,We apologize for any inconvenience you experienced during checkout. Guest feedback helps us improve our services to enhance future stays. We appreciate your understanding and encourage you to reach out to management directly regarding your concerns.
par un voyageur
Publié le 6 mai 2024 sur Expedia
Nice stay no complaints, friendly staff, clean room
Commentaires de Gestion de l’hôtel
6 mai 2024 par Manager, Gestion de l’hôtel
Hello leann,We're delighted to hear you enjoyed your stay with us! Our team takes pride in providing excellent service and maintaining a clean environment for all our guests. Feel free to reach out to our management team with any additional feedback you may have. Thank you for choosing our hotel!
par un voyageur
Publié le 15 avr. 2024 sur Expedia
I liked how easy it was to talk to the staff. Check in was easy, extending my stay was easy, and finding the property was easy. I liked the cleanliness of the room and the amenities were stellar.
I didn't like the upkeep of the building. The faucet of the shower leaked. The door didn't seal, causing outside sound, odor, and humidity to come into the room. The bed was also very squeaky.
par un voyageur
Publié le 13 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Manager, Gestion de l’hôtel
Hello Jeffrey,We appreciate you choosing to stay with us. Please feel free to reach out to us with any feedback you may have from your recent stay. We hope to welcome you back to our hotel in the future.
