Note fondée sur 113 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,9 sur 5
27 % des clients le recommandent
3,0 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Décevant

Publié le 23 oct. 2023 sur Hotels
Rien à voir avec les autres super 8 déjà connus. Accès aux chambres du 2eme étage par des escaliers où ça sentait l'urine... odeur très bizarre dans la chambre..
1 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
The room had bed bugs, they chewed me up
Commentaires de Gestion de l’hôtel
28 sept. 2024 par GM, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your experience at Super 8 by Wyndham Clarksville East. I am truly sorry to hear that your stay did not meet your expectations. Please accept my sincerest apologies.However, it is important to note that during your six-night stay, no report was made to our front desk regarding the presence of bed bugs in your room. This would have allowed us to take immediate action and rectify the situation. We take such matters very seriously and encourage all our guests to promptly report any concerns so that we can address them in a timely and effective manner.Thank you for your understanding, and we appreciate your continued trust as we strive to improve our services.
4 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par GM, Gestion de l’hôtel
Dear Guest, I wanted to express my heartfelt gratitude for your recent review. Your kind words mean the world to us, and we're thrilled to hear that you enjoyed your experience with us.Thank you for taking the time to share your feedback. We truly appreciate your support, and we hope to have the pleasure of welcoming you back soon.Sincerely,General Manager
4 sur 5
par un voyageur

Publié le 28 août 2024 sur Expedia
The rooms are very nice and clean.Also very quiet,convenient to stores,restaurants,and even the mall.I believe this my 5th stay with super 8 and the last 2 the lady behind the has been unfriendly,unhelpful,and just out and out rude.for that reason alone i will not be returningThank you
Commentaires de Gestion de l’hôtel
28 août 2024 par Patel, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clarksville East. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We would like to inform you that we did not have any lady working on the day of your check in. Please feel free to contact us for any concerns.Thank you for your patience and for being a part of our journey. We look forward to the opportunity to welcome you back and showcase the positive changes we're making.Thank you
4 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Room was as clean as you'd expect from the lay of the property and area. Was decent for a short stay.
Commentaires de Gestion de l’hôtel
28 août 2024 par HP, Gestion de l’hôtel
Dear Guest, I wanted to express my heartfelt gratitude for your recent review. Your kind words mean the world to us, and we're thrilled to hear that you enjoyed your experience with us.Thank you for taking the time to share your feedback. We truly appreciate your support, and we hope to have the pleasure of welcoming you back soon.
2 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
Very dated. Old bedding with some obv wear/tear. Leaky sink. Weak AC. Whole room had seen better days.
Commentaires de Gestion de l’hôtel
28 août 2024 par GM, Gestion de l’hôtel
Dear Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clarksville East. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently undergoing renovations to enhance our facilities and overall guest experience. Your comments will help us in addressing any inconveniences and ensuring that our improvements align with our guests' expectations.Thank you for your patience and for being a part of our journey. We look forward to the opportunity to welcome you back and showcase the positive changes we're making.
2 sur 5
par un voyageur

Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par GM, Gestion de l’hôtel
Dear Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clarksville East. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently undergoing renovations to enhance our facilities and overall guest experience. Your comments will help us in addressing any inconveniences and ensuring that our improvements align with our guests' expectations.Thank you for your patience and for being a part of our journey. We look forward to the opportunity to welcome you back and showcase the positive changes we're making.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 7 juin 2024 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 6 juin 2024
4 sur 5
par un voyageur

Publié le 6 juin 2024
Staff were very friendly, the one bed had burn holes on bedding when we went to bed, someone had had cigarettes and a dog in room before us because it also had dog hair on that bed but everything else was good and comfortable