Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great for two families!
Publié le 3 sept. 2024 sur HomeAwayWe had a wonderful long weekend in Wine Down house in Suncadia.We were two families with elementary aged kids, all together enjoying the end of summer. The kids loved the game room and hot tub and the biking proximity to the pump track park (near Nelson Farm Pool)and Dawson park in the other direction. The adults loved the layout of the house, the comfy bedding the well stocked kitchen! We all made some amazing memories watching a herd of elk wander through the neighborhood. The house had everything we needed and the rental agency was very prompt and helpful.
Since there wasn’t pool access with this rental (which is a bummer for kids) we visited the Cooper Swimming Hole out past Roslyn and the closer swimming hole at Hanson Pond (near to downtown Cle Elum). Both were wild and so great for kids to climb around, wade, and swim.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par VrboOwner, Gestion de l’hôtel
We’re thrilled to hear you had a wonderful long weekend at our Wine Down, Katie! It’s fantastic that both the kids and adults enjoyed the game room, hot tub, and nearby parks. Seeing a herd of elk must have been an amazing experience! We’re glad the house had everything you needed and that our team was prompt and helpful. Thanks for mentioning the Cooper Swimming Hole; it’s great to hear you found it useful from the property guide. We’ll look into Hanson Pond as a potential addition to our recommendations. We hope to welcome you back soon for another memorable stay! - Team VR365
par un voyageur
Family Retreat
Publié le 26 août 2024 sur HomeAwayWe enjoyed the view from the backyard and all of the amenities in the home. Dawson Park was a lot of fun too!
Commentaires de Gestion de l’hôtel
27 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience! We’re delighted to hear that you enjoyed the view from the backyard and made good use of the amenities in the home. It's also wonderful that you had fun at Dawson Park—it's a great spot for families! We hope to welcome you back for another relaxing retreat soon. Safe travels!
VR 365 TEAM
par un voyageur
Great house
Publié le 10 août 2024 sur HomeAwayThe Wine Down house is nice and clean, well stocked, with plenty of amenities. We enjoyed the hot tub, ping pong table, air hockey table, in a quiet cul-de-sac. Thank you, we had a great time
Commentaires de Gestion de l’hôtel
12 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind words and for choosing our Wine Down for your stay, Brian. We're delighted to hear that you enjoyed the amenities and found the home to your satisfaction. It's wonderful to know that you had a relaxing and enjoyable time in the quiet surroundings. We look forward to welcoming you back for another great experience in the future! - Team VR365
par un voyageur
Wonderful Home; Vacation Rental 365, Not Helpful
Publié le 1 janv. 2024 sur HomeAwayThe home worked well for our family of grandparents, two daughters and their families: i9 and 7- yr olds, and 2 and 1-year old. Great game room in the garage. Kitchen equipment was well stocked. There is only 1 Pak n Play. Rental agency refused to provide another. Bring your own paper towels, napkins, Kleenex, paper plates and plastic wear. Rental agency refuses to supply this or enough for a week’s stay. Knowing this, you’ll have a fun time here.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par VrboOwner, Gestion de l’hôtel
Dear Patty, Thank you for your positive feedback on our wonderful home! We're glad to hear that it suited your family's needs and that you enjoyed the game room and well-stocked kitchen. We apologize for any inconvenience regarding the availability of additional items such as paper towels, napkins, and plastic ware. It's mentioned in our property guide and listing that these items are not provided. However, if informed beforehand, we could have clarified this and offered alternatives. Additionally, we regret the limitation on pack and plays; With advance notice, we could have suggested local rental options or recommended bringing one along. Rest assured that your concerns about the kitchen amenities and additional pack and play are duly noted for our improvement. We hope you had a wonderful time overall, and we're excited about the possibility of hosting you again in the future. - Team VR 365
par un voyageur
Great Cabin
Publié le 28 nov. 2023 sur HomeAwayThe cabin is at a great location and we had a wonderful time.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your positive feedback about your recent stay at our cabin. We are thrilled to hear that you had a wonderful time and enjoyed the great location.
VR 365 Team
par un voyageur
Had a great time
Publié le 27 nov. 2023 sur HomeAwayHouse was great, awesome location and the kids loved playing games in the garage.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your positive feedback about your recent stay at our house. We are thrilled to hear that you had a great experience and enjoyed the awesome location.
We're delighted to know that the kids had a blast playing games in the garage. Creating a fun and enjoyable environment for families is something we strive for, and we're glad to hear that we succeeded in making your stay memorable.
VR 365 Team
par un voyageur
Would not book here again for two reasons
Publié le 17 août 2023 sur HomeAwayWhile the home and property are fine, there are two outstanding issues that would stop me from staying here again. First, the AC is not strong enough to reach the upstairs master bedroom. Second, in addition to that room being too hot to sleep in, the master bed itself needs to be replaced. It creeks and squeaks with even the slightest movement. Four nights of awful sleep has me returning home more exhausted from a vacation than ever.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback about your recent stay at our property. We apologize for any inconvenience you experienced and for not meeting your expectations in terms of the AC and the master bed.
We understand the importance of a comfortable sleep environment during a vacation and we apologize for the AC not adequately reaching the upstairs master bedroom. We will investigate this matter further and take necessary steps to ensure better air circulation and cooling in that area of the house.
We are also sorry to hear that the master bed did not provide the comfort you were expecting. Your feedback regarding the bed creeking and squeaking has been noted, and we have just replaced the entire bed.
Sincerely,
VR 365 Team
par un voyageur de Bothell
Suncadia Family Get-A-Way
Publié le 17 août 2023 sur HomeAwayBeautiful home, great location, mostly very clean. They asked us to remove shoes upon entering but we all ended up with black socks because the floor seemingly was not mopped. We would have been happy to mop it but there were no supplies for that. The photos of the property showed a pac'n play but the property manager said that none was available so we ended up bringing one and promptly found one in the closet. The dryer needs some attention - seems like a fire hazard with the lint screen falling apart and lint accumulating in the well. One of the smoke alarm batteries expired and we had to put up with an annoying beep for a few hours.(The dog was the most unhappy about that) The spare batteries that were provided were out of juice too. All in all we had a great time but would probably find a different house next time that has different Management Company and has access to pool.
(We knew going in that we were not able to use the pool but decided that would be a big plus for our group next time. We were also surprised that there was no recycling, We ended up bringing some of the bottles and cans home because we felt bad throwing in the trash.
Commentaires de Gestion de l’hôtel
16 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience, and your detailed insights are much appreciated. Despite some challenges, we're pleased that you enjoyed the beautiful home and great location. Your feedback is crucial for our improvement.
We apologize for the confusion regarding the Pack 'n Play, and we are committed to enhancing communication about available amenities to prevent such misunderstandings in the future. Your attention to the lint screen issue is valued, and we will promptly address it to ensure safety and functionality.
Changing the battery is the quickest solution for the annoying beep from the smoke alarm, and we appreciate your cooperation in changing the batteries. While we understand the importance of recycling, there is currently no local recycling program in place, and we apologize for any inconvenience.
Regarding the oversight in cleanliness, please be assured that we hold cleanliness in high regard. This isolated case has been addressed internally, and we sincerely apologize for any impact on your experience.
Once again, thank you for your valuable feedback, and we hope to have the opportunity to provide an improved experience in the future. - Team VR 365
par un voyageur
Stayed during a baseball tournament
Publié le 11 juill. 2023 sur HomeAwayWe had an amazing stay and everyone enjoyed themselves. It made our weekend more enjoyable than staying in a hotel with all the conveniences of home and being able to spend time with friends, family and teammates!
Commentaires de Gestion de l’hôtel
6 sept. 2023 par VrboOwner, Gestion de l’hôtel
Dear Jackie, Thank you so much for the fantastic review and all of us are delighted to know that we had successfully provided you and your group very wonderful memories during your stay with us in our gorgeous home, Wine Down! Our top goal is to provide our guests with the most grand experience and relaxing stay, and we are happy to be able to meet your expectations. Thank you again for the stellar review and we hope to welcome you again soon! - Team VR 365
par un voyageur
Family Vacation
Publié le 5 juill. 2023 sur HomeAwayVery private and safe for kids - well located by trails. Quiet and peaceful.
Commentaires de Gestion de l’hôtel
6 sept. 2023 par VrboOwner, Gestion de l’hôtel
Dear Lauren, We are glad to hear that you loved our place for you and the kids! Thank you for sharing a stellar review and for giving us the chance to host you. We hope to welcome you again! - Team VR 365
