Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Sister weekend
Publié le 23 sept. 2024 sur HomeAwayGreat beds and well appointed kitchen. Gorgeous views and quiet. We would stay again.
par un voyageur
Classy, fun, cozy, clean, therapeutic!
Publié le 16 août 2024 sur HomeAwayThis stay was amazing. Immaculate property. This at no point felt like a rental. The decor and furnishings
par un voyageur
Publié le 14 août 2024 sur Expedia
Amazing property! Nice trails nearby, beautiful golf course 10 minutes away, insane views from the home. Couldn’t really ask for better!
par un voyageur de Sammamish, wa
Relaxing mountain getaway
Publié le 28 juin 2024 sur HomeAwayHouse is beautiful and well appointed and was very clean. A very relaxing and much needed getaway for fathers day.
par un voyageur
Perfect
Publié le 8 avr. 2024 sur HomeAwayWe had a 4 day girls trip and everything was great. The home had everything we need and it's absolutely beautiful. The views, the deer and the quietness was just what we needed. We will definitely be booking again.
par un voyageur
Beautiful home
Publié le 15 nov. 2023 sur HomeAwayThe home was beautiful but could have used some rugs on the floors and pictures on the walls - Just to warm it up a bit. The view was amazing.
I read previous reviews and I don't understand why I'm having to complaining about the same things - the ice maker did not work and the water level in the hot tub was so low the jets couldn't work (which was a disappointment since we were looking forward to that).
I wonder why these items have not been addressed?
I WAS amazed, however, at the cleanliness. Since pets are welcome, I expected pet hair in the corners or the edges of the rugs or a dog smell. There was none of that and you really couldn't tell a dog had been there before us.
Commentaires de Gestion de l’hôtel
28 nov. 2023 par VrboOwner, Gestion de l’hôtel
Joy, thank you for sharing your experience, we're pleased that you thought our home was beautiful and that you appreciated its cleanliness! That said, we apologize for any issue you encountered with the ice maker and our maintenance team checked it to make sure it is working properly. The hot tub water levels are kept at just the top (not the very top) to avoid overflow when guests get in and we regret any inconvenience. We enjoyed having you as our guest and we hope to host you again.
par un voyageur
Nice house / no heat
Publié le 14 nov. 2023 sur HomeAwayRecent winter trip and the propane tank was empty which meant no heat as the furnace runs on that tank. House was in the mid 50s once we got back our first evening and I called the property manager to notify. A local propane truck shows up 10:30pm and was able to fill the tank and help get the stovetop and furnace back up and running by almost midnight. First night was brutal but other nights were good. I’m not sure how this sort of night 1 issue happens as it is easily preventable.
Commentaires de Gestion de l’hôtel
21 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi James. Thank you for your review. We are happy that you had a good stay overall. We apologize that there was no propane on your arrival to the home. We are glad that we were able to rectify the situation. We will follow up to ensure this isn't an issue moving forward. It was a pleasure to host you. We hope you'll visit again.
par un voyageur
Not well maintained
Publié le 15 oct. 2023 sur HomeAwayA few issues. Contact with company felt auto message. Called us 2 hours before check-in that the hottub wasn't working. Big disappointment. The BBQ wasn't clean and caused a grease fire. We had to clean it for an hour to be able to use it safely the second time. Gas fire pit was nice, but the nob was loose so was frustrating turning it on. Beds didn't feel clean, there was dog hair on them.
Cabin's location is beautiful, the view from the porch was amazing and there are plenty of trails to discover. Deer walk right on the property and got to watch them from the porch
Commentaires de Gestion de l’hôtel
29 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Roman. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Beautiful mountain views
Publié le 2 oct. 2023 sur HomeAwayThe best thing about this house was the spectacular mountain views. Through large picture windows, we were able to gaze on the Cascades all day and then watch the moon rise at night. The house was spacious. We shared a few pieces of constructive criticism with Vacasa, the host company: Wifi was pretty bad--made streaming movies very frustrating. Not enough towels. Great kitchen but really poor quality cookware--one medium size skillet and two very small skillets, no salad bowl or mixing bowls.
Commentaires de Gestion de l’hôtel
17 oct. 2023 par VrboOwner, Gestion de l’hôtel
Audrey, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Beautiful and clean, but missed the mark on several things.
Publié le 24 sept. 2023 sur HomeAwayBeautiful newer lot and home that has luxury bare minimum furnishings. Missed having a table or reading lamp in Living room for example.. Biggest headache was Refrigerator Ice Maker broken and nothing guest services suggested worked. The handy men in our group couldn't fix it either. We needed ice cubes for a guest with injured hand. Also there are at least 6 light bulbs not working (kitchen ceiling lights and one master bathroom pendent light) so that was very inconvenient. NO clothes hangers in master closet, not a one. Also the Blinds in master bedroom are extrememly difficult to close, and couldn't get TV to turn on with remote power button. Batteries dead? None found to replace. So overall just too many items broken, difficult, or missing for what we paid. This property seems neglected in the maintenance department. We hope things get fixed before next renters!
Commentaires de Gestion de l’hôtel
9 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Steve, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
