Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Suncadia Home
Publié le 22 août 2024 sur HomeAwayWe had a wonderful time and the house was large enough to accommodate all 6 of us. The location was ideal. However, we were disappointed that the listing included a hot tub but it definitely needs to be replaced. The bars for the cover were broken with screws all rusty (made it difficult to remove the ripped up cover) and missing head rests. It would help to have a guest notebook to help out with “how to light fireplace”.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par VrboOwner, Gestion de l’hôtel
Ester, thank you for the review. We are so glad you and your group had a wonderful time in our home. Our apologies for the broken parts on the hot tub cover. We appreciate your suggestion to help us improve our guest experience. We look forward to hosting you in the future. Thank you!
par un voyageur
Suncadia fun
Publié le 20 août 2024 sur HomeAwayEnjoyed the view and property, room for everyone.
par un voyageur de Portland, Oregon
Another great stay in a beautiful home
Publié le 14 juin 2024 sur HomeAwayThis is a return trip for me to this house: It's in a beautiful setting and perfect location for the hiking we wanted to do in the Alpine Lakes area. Spacious rooms and a well equipped kitchen (although it would be good to have some kind of scrubbing tool to clean pots in the kitchen). One note on cleanliness: the carpets definitely were not vacuumed before our stay but the bathrooms and kitchen were clean.
par un voyageur
Publié le 24 mai 2024 sur Expedia
We are not able to post the review to Vacasa. While the home and location are absolutely wonderful, the condition of the house and management team was not impressive. Lots of dirty dishes, spider webs, someone's undies on the balcony, chip crumbs on the outside furniture, non-functioning fireplace (without resolution other than a small credit from the company), and, to our surprise - for 3 nights and 9 adults, with the presence of 2 keurig units, there was 1 (ONE!) keurig cup!
par un voyageur
Publié le 5 nov. 2023 sur Expedia
Está muy bien
par un voyageur
Great golf Getaway
Publié le 2 sept. 2023 sur HomeAwayAs advertised!
Loved everything this place had to offer. Will look to rent again when we return
par un voyageur de Bothell, wa
Unimpressed
Publié le 10 août 2023 sur HomeAwayVacassa was unresponsive to all issues and gave us the complete run around. Each day your communicating qith a new person who asks you to repeat or re email what you said to the person before. The cleaning was not sufficient with soiled towels and floor mats. They advertised this on VRBO as having access to a pool. This property does not have access to any community pool. I would recommend caution renting through vacasa.
Commentaires de Gestion de l’hôtel
26 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Laura. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.
