Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Short stay, well worth it and the view!
Publié le 28 févr. 2024 sur HomeAwayFirst time out to the area and I will say it was absolutely beautiful with the views of the lake. The hot tub was so private and the game room was a delight to my younger six year old!
par un voyageur
Wonderful home and views
Publié le 26 juill. 2023 sur HomeAwayThe home is located on beautiful property overlooking the lake. The home had everything we needed. We would definitely come back.
par un voyageur
Area is nice
Publié le 4 mai 2023 sur HomeAwayThe home and scenery was beautiful. Inside was cozy. The issue we had was that it was dirty. There was hair in the shower and sheets smelled Iike pee, the other sheets had blood stains. We got our cleaning deposit back after having to go back and forth with Evolve, but the lady we first contacted (Tanya) was a nightmare. She kept sending condescending voice notes, and kept mentioning the entire time she just doesn’t want us to leave a bad review. At first I let it go when we were dealing with the hair in the shower. But then when we saw the sheets, it was late at night, had to strip them and take them to the washer, only to find there was already a load in the washer that stunk so bad with mildew, we had to wash those sheets, just so we can then wash our own, we stayed up till 4 am trying to get the sheets clean. When we brought these concerns up to her she kept denying it, saying there was NO WAY the sheets were dirty and she “personally saw” the cleaners strip the sheets and wash AND dry them. 🙄 After that message I contacted Evolve directly to deal with this. After she found out I contacted them she sent me a voice note with a very threatening tone. I was shocked to say the least with her “professionalism” Not sure why she thought every concern I had WITH photos, I must have been delusional and making things up apparently. Anyway, the place was nice, they need better cleaners and better middle man.
Commentaires de Gestion de l’hôtel
26 mai 2023 par VrboOwner, Gestion de l’hôtel
Hi Juan, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
We apologize for any inconvenience you experienced during your stay. We are working very hard to make sure this never occurs again and are doing everything we can to make this right including your cleaning fee refund.
We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback!
par un voyageur
Breathtaking
Publié le 8 avr. 2023 sur HomeAwayI can't say enough wonderful things about this property and the amenities. A perfect stay for my little family... gorgeous views, got to hike a little, roast marshmallows, hang in the hot tub, and play in the game room. Haven't relaxed like that in years.
par un voyageur
Perfect getaway
Publié le 1 avr. 2023 sur HomeAwayWe came from East Texas and was STUNNED by the view. The property had all the ammentities we needed. We went in mid march and being from Texas, did not expect so much snow. You will definetely need a 4 wheel drive until spring. Best place I've ever stayed at
par un voyageur
Beautiful property
Publié le 11 avr. 2022 sur HomeAwayThe Bunkhouse was amazing! Beautiful location for an amazing girls weekend. Needed additional towels, no paper towels and dish soap. May want to make sure cleaning staff are replenishing supplies and verifying dishes and kitchen stuff are stocked.
Commentaires de Gestion de l’hôtel
26 mai 2022 par VrboOwner, Gestion de l’hôtel
Hi Nicole, thanks for your feedback, and we shared it with the homeowner. They are glad you enjoyed your stay overall, and they will address this feedback with their cleaning team. Thanks again for taking the time to write your review!
par un voyageur de Seattle
Amazing views, great kitchen, comfortable beds and game room
Publié le 7 févr. 2022 sur HomeAwayThe bunkhouse is smaller than what I thought but worked out fine for girls weekend (6 of us). Kitchen has state-of-the-art appliances and the beds are very comfortable. The views are amazing but it is a very steep hill to get up so be prepared.
par un voyageur
Beautiful getaway!
Publié le 28 oct. 2021 sur HomeAwayAbsolutely stunning property with incredible views of Cle Elum lake and the mountains/hills behind it. Hot tub was roomy and worked well. Very comfy bed in apartment. Appreciated that there were pots, pans and dishes clean and ready for use. Having use of dishwasher, laundry appliances and coffee maker was a huge help. Game room was lots of fun as well. No cell service so wifi was helpful. Thank you for the experience!
par un voyageur
Hernandez Family Reunion
Publié le 5 sept. 2021 sur HomeAwayLake Cle Elum was a great place to stay. Beautiful Mountain View’s and the ski at night, so many bright stars and planets. The apartment was as described and it was excellent stay and visiting the local areas was interesting.. Thank You
par un voyageur
Beautiful Property
Publié le 20 juin 2021 sur HomeAwayBeautiful, comfortable property. Enjoyed our stay. All you need is there. A bit confusing as to which house and how to get in at the beginning. Fortunately the owners drove up as we were trying to figure it out, and we’re able to help.
