Note fondée sur 649 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Staff were nice
Commentaires de Gestion de l’hôtel
25 sept. 2024 par RMS, Gestion de l’hôtel
Thank you for your perfect 5/5 rating! We're thrilled to hear that you had a great experience and that our staff made a positive impression on you. We hope to welcome you back again soon!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Bed was clean and comfortable, but property is run down and need attention. The air conditioner in our room was extremely loud and squealed every time it turned on. Hard to sleep with the noise
Commentaires de Gestion de l’hôtel
16 sept. 2024 par RMS, Gestion de l’hôtel
Thank you for sharing your feedback. We're pleased to hear the bed was clean and comfortable, but we apologize for the inconvenience caused by the air conditioner noise. Your comments about the property and the AC unit will be addressed with our maintenance team to ensure improvements are made.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par RMS, Gestion de l’hôtel
Thank you for your fantastic 10/10 rating! We're thrilled to hear that you had an excellent stay with us. Your positive feedback is greatly appreciated, and we’re glad that we could meet your expectations.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Travel nursing
It was decent. Just that. Stayed for 7 days and never got housekeeping service. They said that you have to request it before 11 am, which I wrote a note and asked for the next day but never got it. Also, they stated that after 3 day, housekeeping is required … yep…never got it.
No bugs of any kind detected. The curtains aren’t blackout so when the sun is up…so are you. Breakfast is waffles, cereal, and cold hard boiled eggs. On one of the night, I came back from work and there was no hot water. had to call the front desk and wait. On the morning I was leaving, there was no hot water…I didn’t even bother and just used the cold shower.
It’s decent for business travels but not for pleasure unless you looking for cheap.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par RMS, Gestion de l’hôtel
Thank you for sharing your detailed feedback. We appreciate your insights and are sorry to hear that your stay fell short of expectations, especially with housekeeping services and the hot water issue. It's concerning that despite your requests, housekeeping was not provided during your 7-day stay, and we'll make sure this policy is reinforced with our staff to avoid such oversights.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par RMS, Gestion de l’hôtel
We're happy to hear that you had a mostly positive experience. If there's anything specific we can improve on to make your next stay even better, we’d love to hear your thoughts. We appreciate your feedback and hope to welcome you back soon!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Waffle maker for breakfast
Commentaires de Gestion de l’hôtel
2 sept. 2024 par RMS, Gestion de l’hôtel
Thank you for your review and for giving us a 4-star rating! We're pleased to hear that you had a positive experience overall. If you have any specific feedback or suggestions on how we can earn that extra star, we'd love to hear it. We look forward to the opportunity to make your next stay even better!
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par RMS, Gestion de l’hôtel
Thank you for the excellent review! We're delighted that you had such a positive experience with us. If there's anything particular you enjoyed or any areas where you think we could improve, please let us know. We can't wait to have the pleasure of welcoming you back!
par un voyageur
Publié le 11 août 2024 sur Expedia
My family of five and two dogs stayed here. There was hair in the shower and chocolate wrappers under the bed. The rooms were teeny and everything felt grimy. Breakfast options were non existent. Check in took forever because there was no one at the front desk. No one available at check out either. Hallways smelled like cigarette smoke despite it being a strict “non smoking” motel.
Commentaires de Gestion de l’hôtel
14 août 2024 par RMS, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We are genuinely sorry to hear about the issues you encountered during your stay. This is not the standard we aim for, and we regret that your experience was far from satisfactory.We sincerely apologize for the cleanliness issues you mentioned, including the hair in the shower and the chocolate wrappers under the bed. We will address this with our housekeeping team to ensure such lapses are corrected immediately.
par un voyageur
Publié le 6 août 2024 sur Hotels
The building is outdated and needs refurbishing. Some important things on site and in room didn’t work. The staff was very nice.
Commentaires de Gestion de l’hôtel
14 août 2024 par RMS, Gestion de l’hôtel
Thank you for taking the time to share your feedback and for giving us a 6-star rating. We’re delighted to hear that you found our staff very nice and attentive.We appreciate your comments about the building needing refurbishment and the issues you encountered with some on-site and in-room amenities. We understand the importance of maintaining a comfortable and functional environment, and we are actively working on plans to update and improve our facilities.
