Note fondée sur 399 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par LAURENCE
Sale et vetuste
Publié le 8 juill. 2017 sur HotelsHôtel sale, personnel de réception mal aimable.
Surprise chambre presque propre très vétuste salle de bain tellement petit avec une porte qui prend toute la place.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
par un voyageur
Cute place I’d like to return to.
Publié le 30 sept. 2024 sur HotelsWhile the lobby and interior was dated, the room was clean and updated and very comfortable. The WiFi was down due to the recent fires however the staff were friendly and able to check us in so it was quicker on our return.
par un voyageur
Publié le 29 août 2024 sur Expedia
Checked and checked out! This place was filthy, smelled horribly of cigarettes, beds were dingy, the swimming pool looked as if you would come out with an STD, as soon as we drove in to the parking lot we were greeted with an individual and her thong exposed so badly her whole rear was showing to the right of the front entrance and she seemed to be hired to paint something or maybe it was her own self created project. No security, people wandering around inside the premises looking to score a bag of dope! Overall this place is CREEPY. DIRTY and felt like an abandoned funeral home/meth lab!!!
par un voyageur de Richmond
Publié le 11 juill. 2024 sur Expedia
Ice machine was not working.
weather was at 112F, They don't even offer you a water bottle.
No free breakfast given by hotel.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Operations Manager, Gestion de l’hôtel
Thank you for taking the time in giving us a review and rating which is always important to us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
par un voyageur
Publié le 9 juill. 2024 sur Hotels
It was amazing.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Operations Manager, Gestion de l’hôtel
Thank you for your rating and your kind words and we are delighted you enjoyed your stay with us and thank you again for choosing the Best Western El Grande Inn
par un voyageur
Publié le 24 juin 2024 sur Expedia
Property was great. Town seemed slow. It was a Sunday and there may be problems with the lake. No visitors in sight on a hot day. Will inquire.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Operations Manager, Gestion de l’hôtel
Thank you for your rating and also taking the time to write a review and thank you again for choosing the Best Western El Grande Inn
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juin 2024 par Operations Manager, Gestion de l’hôtel
Thank you for taking the time in giving us a rating which is always important to us and thank you again for choosing the Best Western El Grande Inn
par un voyageur
Publié le 21 juin 2024 sur Expedia
Room was a little run down and dirty. Looked like something in the shower maybe had a whole abd was covered up. There was no plug for the bath tub, though service did bring one up.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Operations Manager, Gestion de l’hôtel
Thank you for taking the time in giving us a rating and review which is important to us and thank you again for choosing the Best Western El Grande Inn
par un voyageur
Publié le 12 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Operations Manager, Gestion de l’hôtel
Thank you for taking your time and giving us a rating and thank you again for choosing the Best Western El Grande Inn
