Note fondée sur 86 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
2,7 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2024 par BD, Gestion de l’hôtel
Dear Guest,Thank you for your feedback.
par un voyageur
Publié le 2 juin 2022 sur Expedia
Désuet rénovation nécessaire
Commentaires de Gestion de l’hôtel
25 juin 2022 par Baha, Gestion de l’hôtel
Thank you Marc for you stay and business, we appreciate guest feed-back you will love to know we continuously work on renovating the motel rooms some get turn before the other. see you soon again. Best Regards
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par BD, Gestion de l’hôtel
Good Morning Ken,Thank you so much for taking the time to rate us. We hope to have you back with us soon!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Es war in Ordnung für den Preis. Die Lage am See ist sehr schön und man kann direkt vor der Tür parken.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Baha, Gestion de l’hôtel
Hi Julziable,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our Motel.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Stayed 1 night in the Jasper Way Inn.
The guy in the office didn’t seem very friendly.
Walls were very thin in the “cabins”. Could clearly hear the guy next door talking on the phone and his TV playing all night.
Other than that it was cheap so I didn’t expect much. It was clean and that’s all that really mattered. The lake looked beautiful beside it.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par BD, Gestion de l’hôtel
Good morning Meagan,We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up to the manager and voice your concerns. We are incredibly grateful that you took the time to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Customers like you that make our job wonderful. We look forward to serving you again.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Baha, Gestion de l’hôtel
Good morning Alfred,Thank you for taking the time to leave us such a beautiful review. While our partner Expedia places stars next to our business, you Alfred are our real star. Most people don't bother to leave reviews about positive experiences unincentivized, and that's what makes you the star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par BD, Gestion de l’hôtel
Good morning Alessia,Thank you for your review, we appreciate guest feedback. see you soon again.
par un voyageur
Publié le 25 août 2024 sur Expedia
Amazing view of Dutch lake. We saw a turtle swimming in the lake within the first hour of arriving. Picnic tables and chairs readily available outside suite. Very quiet location.
Second bedroom did not have a window and I had to request a smoke detector.
Sink tap fell off every time we used it. Reported it in the staff was quick to fix it. But within 5 minutes of use it was falling off again.
Fridge handle was loose and had packing tape to help secure it.
Toilet paper roll holder broke off during our stay.
This place has a lot of potential. Just needs some investment in some quality fixtures.
Commentaires de Gestion de l’hôtel
25 août 2024 par BD, Gestion de l’hôtel
Good morning Kristen,We are extremely sorry to hear about this, and even more sorry to disappoint a customer. We try to maintain the highest standards of service, but clearly that's not what happened here. we want to extend our sincerest apologies concerning all the issues that you have faced. We as always will look into immediately, Thank you once again and see you soon again.
par un voyageur
Publié le 23 août 2024 sur Expedia
Very rustic, Cabin 1 bed was small and bedroom even smaller
Commentaires de Gestion de l’hôtel
23 août 2024 par BD, Gestion de l’hôtel
Good morning David,Thank you for your comments, We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up to the manager and voice your concerns. some adjustments could have been possible to do. see you soon again.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
The room and bathroom is small and there are ants just outside the door
Commentaires de Gestion de l’hôtel
18 juill. 2024 par BD, Gestion de l’hôtel
Hi Peter,We are incredibly grateful that you took the time to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Customers like you that make our job wonderful. We look forward to serving you again.
