Note fondée sur 759 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Clean and neat. The friendliest staff I’ve ever had at a hotel!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Richard,Thank you so much for your kind words! We’re thrilled to hear that you found our hotel clean and neat, and that our staff made such a positive impression on you. Providing a welcoming and friendly atmosphere is a priority for us, and it’s wonderful to know we succeeded in making your stay enjoyable. Your feedback means a lot to us and motivates our team to continue delivering exceptional service. We look forward to welcoming you back and providing another great experience.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Very clean and neat
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Richard,Thank you for your feedback! We’re delighted to hear that you found our hotel very clean and neat. Maintaining high standards of cleanliness is a top priority for us, and it’s rewarding to know our efforts are appreciated. We look forward to welcoming you back and providing another excellent stay.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
our room was on the 3rd floor. The shower did not have any water pressure and the water did not get hot enough. Water was turned all the way to hot and it was barely warm
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Patricia,Thank you for taking the time to share your feedback. We understand how important a comfortable shower experience is, and it’s disappointing to learn that the water pressure and temperature did not meet your expectations. Please be assured that we will investigate this matter promptly to ensure it is resolved for future guests. We appreciate your understanding and hope to have the opportunity to offer you a more enjoyable stay on your next visit.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Great service, cleanliness, snacks at front desk extremely helpful. And a very good breakfast
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Ruben,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our service, found our hotel clean, and appreciated the snacks at the front desk. It’s also great to know that you had a very good breakfast during your stay. Providing excellent service and a comfortable, welcoming environment is our top priority, and it’s rewarding to know that we were able to meet your expectations in these areas. Thank you once again for your kind words and we look forward to welcoming you back for another enjoyable stay.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Brian,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Highly recommend!
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Brad,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Everything was extremely clean, the staff was very friendly and helpful one of the best Hamptons we’ve stayed at
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Peter,Thank you so much for your kind words! We’re delighted to hear that you found everything to be extremely clean and that our staff was very friendly and helpful. Maintaining a high standard of cleanliness and providing excellent service are top priorities for us, and it’s wonderful to know that these efforts contributed to your positive experience. We look forward to welcoming you back and ensuring that your next stay is just as enjoyable.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Cheryl,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Esdras,We are amazed to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.
par un voyageur
Publié le 17 août 2024 sur Expedia
Excellent customer service.. 10/10 recommend..
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Brad,Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our customer service. Our team takes great pride in providing excellent service, and it’s rewarding to know that their efforts made a difference during your stay. We appreciate your business and hope to have the pleasure of serving you again soon.
