Note fondée sur 397 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
89 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Horrible general manager

Publié le 16 août 2024 sur Hotels
Horrible experience with the manager after having many complaints about how the place was dirty, there was a wasp in our room, and a piece of metal sticking out of an outlet she started to yell in the lobby saying “i was looking for a discount” when i had picture proof
Commentaires de Gestion de l’hôtel
16 août 2024 par Front Office Supervisor , Gestion de l’hôtel
Hello Belen,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Cleburne.I would like to start by apologizing to you for not exceeding your expectations. We strive to make each stay as pleasant and comfortable as possible.Again, thank you for sharing your comments.
4 sur 5
par un voyageur

Publié le 9 août 2024 sur Expedia
Good location. Staff very helpful.
Commentaires de Gestion de l’hôtel
15 août 2024 par Carolyn, Gestion de l’hôtel
Thank you for your review, we are happy to hear that our staff was very helpful and will share your compliment with our team. We hope to see you again the next time you are in our area.
4 sur 5
par un voyageur

Publié le 1 août 2024 sur Expedia
My only complaint is that they did not serve breakfast earlier. The posted breakfast time for Saturday was 7:00am but since that particular Saturday was the Goatneck bike ride we had to leave the hotel by 7:00. Since I saw a lot of people with bikes staying at the hotel I would have thought that management could have move up breakfast to 6:30. It would have been nice.
Commentaires de Gestion de l’hôtel
2 août 2024 par Sharlotte, Gestion de l’hôtel
Thank you for staying with us!
5 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
Na
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sharlotte, Gestion de l’hôtel
Thank you for staying with us!!
5 sur 5
par un voyageur

Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Sharlotte, Gestion de l’hôtel
Thanks for staying with us!!
5 sur 5
par un voyageur

Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Sharlotte, Gestion de l’hôtel
Thank you for you positive survey!!!
5 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Expedia
All the staff was very friendly and they had one of the best hot breakfasts I've had at a hotel. Rooms were clean and the beds were very comfy.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Sharlotte, Gestion de l’hôtel
Thank you for the positive survey! We hope to take care of you again in the future.
4 sur 5
par un voyageur

Publié le 24 juin 2024 sur Expedia
Room felt muggy/humid. I thought the sheets were wet but turns out the humidity in the room was at an all time high. Sleeping at night was hot/cold hot/cold. However, beds were comfy, showers were great!
Commentaires de Gestion de l’hôtel
24 juin 2024 par Sharlotte, Gestion de l’hôtel
Sorry for any inconveniences you faced during your stay.
2 sur 5
par un voyageur

Publié le 23 juin 2024 sur Expedia
What I didn’t like was the bed sheets were still wet when we checked in and the room was very muggy. But what I liked was the staff was friendly when we checked in.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Sharlotte, Gestion de l’hôtel
Sorry for any inconveniences you faced during your stay.
5 sur 5
par un voyageur

Publié le 23 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par Sharlotte, Gestion de l’hôtel
Thanks for staying with us!