Note fondée sur 326 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
New but could be better
Publié le 29 mars 2024 sur HotelsHotel well located in Clemmons and seems to be all new and very clean. However:
- I had chosen this hotel for its indoor swimming, which was closed for my fully week of stay.
- there is like a fan noise in all the rooms which cannot be turned off despite the AC and heater being stopped. I am not difficult but had to sleep with earplugs. Receptionist has tried to change my room but it was the same in the other room
- breakfast poor quality, food not so good and plastic everywhere
- they have locked 2 times the total amount as a deposit on my credit card (near 1500$ locked) Hotel manager have not been able to help me and no receipt have been given.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Barry Eagle, Gestion de l’hôtel
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner
par un voyageur
Publié le 12 sept. 2024 sur Expedia
This was an awesome stay experience, the entire place (common areas, room, bathroom) were all well done, updated and clean. I can't say enough about how much I liked this room. Excellent value!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Barry Eagle, Gestion de l’hôtel
Thank you for your review. I am happy to hear that you enjoyed our cleanliness! We look forward to seeing you again. Barry Eagle, Owner
par un voyageur de West Jefferson
Publié le 10 sept. 2024 sur Expedia
Excellent in every way. Was our second stay in less than 6 months.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Barry Eagle, Gestion de l’hôtel
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Great hotel
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Barry Eagle , Gestion de l’hôtel
Thank you for your rating and review! Barry Eagle, Owner.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
very nice clean, quiet place to stay. very friendly staff. breakfast buffet was extraordinary.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Barry Eagle, Gestion de l’hôtel
Thank you for your review. I am happy to hear that you enjoyed our friendly staff, breakfast, and cleanliness! We look forward to seeing you again. Barry Eagle, Owner
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Barry Eagle, Gestion de l’hôtel
Thank you for your rating. Barry Eagle, Owner
par un voyageur
Publié le 25 août 2024 sur Expedia
The staff was fantastic
Commentaires de Gestion de l’hôtel
25 août 2024 par Owner , Gestion de l’hôtel
Thank you for your rating. Barry Eagle, Owner
par un voyageur
Publié le 25 août 2024 sur Expedia
The Holiday Inn was a exceptional stay. The staff is keeping the hotel very clean.
The front desk staff is warm and friendly!
Commentaires de Gestion de l’hôtel
25 août 2024 par Owner , Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Barry Eagle, Gestion de l’hôtel
Thank you for your rating. Barry Eagle, Owner
par un voyageur
Publié le 15 août 2024 sur Expedia
The receptionist named Cassie was exceptionally courteous and proficient. Thank you.
Commentaires de Gestion de l’hôtel
16 août 2024 par Barry Eagle, Gestion de l’hôtel
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner
