Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Team Grand Hotel, Gestion de l’hôtel
Thank you for your lovely review! We're so glad you had a great time. If you have any specific thoughts or suggestions, feel free to get in touch. We’d love to hear more!
par un voyageur
Publié le 6 sept. 2024 sur Wotif
The staff were friendly. The room was neat and tidy.
par un voyageur
Publié le 29 mai 2024 sur Expedia
The price was good but i know it's a old building the sheets were clean but the floors could have be better cob webs in corner of the ceiling .
Commentaires de Gestion de l’hôtel
5 juin 2024 par Grand Hotel Motel, Gestion de l’hôtel
Hi Diane,Thank you for feedback, we really appreciate those small details that can always make us improve in order to give you a better experience.
par un voyageur
Publié le 29 mai 2024 sur Wotif
Was nicely cleaned. However the mattress was ordinary and the bed bugs bit my wife repeatedly through the night. Nice clean sheets though - no problem there. Management alerted to the problem and agreed to attend to it with urgency. Hopefully.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Grand Hotel Motel, Gestion de l’hôtel
Hi Peter,We are very thankful for your help addressing this issue, and I'm glad to let you know that that exact same day we took care of it and proceeded to do a deep clean for that room, focusing especially on the mattress.We sincerely hope that your wife is better now.
par un voyageur
Publié le 8 mai 2024 sur Wotif
It has the best Chinese restaurant meal ever
Commentaires de Gestion de l’hôtel
5 juin 2024 par Grand Hotel Motel, Gestion de l’hôtel
Hi Jonathan,We are excited to know that you really enjoyed our lovely restaurant.We hope to have back soon.
par un voyageur
Publié le 2 mai 2024 sur Wotif
Location and food was great. Very clean .sadly some noise at night abd early morning, sounded like someone moving furniture.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Grand Hotel Motel, Gestion de l’hôtel
Hi Robyn,My sincere apologies for the late respond. We are so glad that you enjoyed our food and pub, definitely because of our trading hours there was some activities going around. We have taken care of this comments and spoken with our staff to make sure we reduce unnecessary noises on certain hours.Thank you once again for your feedback.
par un voyageur
Publié le 18 févr. 2024 sur Wotif
Don’t get room 1 to noisey.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Grand Hotel Motel, Gestion de l’hôtel
Hi Karl,Sorry about the noise. We hope the rest of your stay here was ok.Regards,Grand Hotel Team
par un voyageur
Publié le 19 janv. 2024 sur Expedia
You get what you pay for, The staff were friendly and welcoming but please realise the motel is VERY tired. Bed was comfortable and room large and air co worked but everything is tried and a bit work, especially in the bathroom. Its fine for a relatively cheap night and as long as you expect it - but its not luxurious and it doesnt do breakfast.
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Grand Hotel Motel, Gestion de l’hôtel
Hi Mike,Thank you so much for your review. An update is definitely due and we hope to make some improvements this year.We hope you enjoyed your stay here and look forward to seeing you again.Regards,Grand Hotel Team
par un voyageur
Publié le 10 déc. 2023 sur Wotif
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Grand Hotel Motel, Gestion de l’hôtel
Hi Zoey,Thank your for your review. We would love to know how we could improve and make your stay better next time.Regards,Grand Hotel Team
par un voyageur
Publié le 12 oct. 2023 sur Wotif
Handy position, nice and clean for an excellent price and value.
