Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Fantastic location right in the middle of everything.
par un voyageur
Wonderful time away!
Publié le 21 juin 2024 sur HomeAwayMy husband and I stayed at this wonderful location while in town for a musical at Playhouse Square. The location was great - within walking distance to everything we needed. The free parking was a bonus. The accommodations were clean and comfortable. Very nice for some relaxation. We slept GREAT on the bed, which is often a problem for us when we stay away. The host was very responsive and pleasant! Would definitely stay here again if back in the area!!
par un voyageur de Jarrettsville, Maryland
Filthy- felt scammed!!!!
Publié le 14 juin 2024 sur HomeAwayReserved condo for annual nursing conference, traveled with my husband. Starting with positives- walking distance to conference center, great gym, roof lounge, pool and steam room. Upon arriving, we were directed to an offsite parking garage requiring significant effort to unload and trek blocks with your luggage, then to find out parking fob did not work despite 3 tex to owner and 3 face to face meet ups with the garage attendant- we ended up having to pay for parking $$$. All initial communication had to be retracted as was incorrect including WIFI access. There was absolutely no in condo instructions or assistance for check in/check out- getting around the building or area. The HVAC was malfunctioning and could not get temp below 78 which reported x2. No ice or ice trays, all kitchen drawers were empty except for silverware. There is no way you can cook there -no toaster,etc. These issues were not the worst - the unit was filthy, I looked for somewhere else to stay but after a 6-hou drive, my husband was not having it as we were exhausted and hot. The dryer lint trap was overfilled, scum on the shower, dirty carpet and fingerprints on doorways- and then I discovered lingerie at of the headboard/wall, taking the sheets off discovered a large urine or other stain on the mattress cover. The smoke detector was missing from the ceiling-thinking a code violation. I was stuck at conference 630a-7p then dinner engagements- we had 1 key fob for both of us -again stuck!
par un voyageur
Wonderful!
Publié le 15 déc. 2023 sur HomeAwayThe suite, location, and hosts were wonderful! I travel to Cleveland every December and this is the only place I'll want to stay at moving forward.
par un voyageur
Great location and clean/comfortable unit! Lacks communication and flexibility.
Publié le 29 nov. 2023 sur HomeAwayThe location of this property is fantastic! It is also clean and bright. Communication with the host was dreadful, as they avoided our three attempts to communicate one month, a week, and also one day prior to our arrival. 6:00pm is late for a check in but we booked because they promptly responded to our initial inquiry asking what time we’d like to check in and there were reviews stating an early check in was honored prior. Not only did they avoid our request thereafter (and didn’t even respond until two hours prior to arrival), but we actually didn’t even get into the property until 6:15 by the time we were led to the unit from the parking structure. Long story short, we were extremely late for our event. Had we known they wouldn’t consider an earlier check in we wouldn’t have booked. Regardless if they had guests the night before (which is the claim made as to why there was absolutely no flexibility), the ghosting of communication made it clear it was never even an option. This caused so much unnecessary stress. Disappointing and lesson learned. Communication is a driving force behind good business.
par un voyageur de Michigan
Great Location
Publié le 16 nov. 2023 sur HomeAwayGreat location to all the major attractions downtown. We walked everywhere because it was so nice outside, but imagine it wouldn't cost much to Lyft/Uber.
Condo was clean and comfortable. We also enjoyed the rooftop deck. Communication with the owner was very good. The free parking is something you don't find often when staying downtown in major cities, but the garage is about a block behind the building. Not a big deal to us, but something to be aware of.
Would look into staying here again if we return to Cleveland.
par un voyageur de Vermilion, Ohio
Uptown perfect
Publié le 10 nov. 2023 sur HomeAwayA nice apt perfectly placed for shows, sports, concerts, and fine dining. Comfortable and roomy enough for a couple.
par un voyageur
Publié le 6 nov. 2023 sur Expedia
Great place to stay. Centrally located and hosts are accommodating.
par un voyageur
Beauty, Comfort, Location
Publié le 3 nov. 2023 sur HomeAwayThe Blue Rose suite was both beautiful and comfortable with modern construction and decor. The hosts were very thoughtful and attentive while still giving us our privacy, which we truly value. The location is amazing! SO much to do and the neighborhood is very safe and friendly. We will definitely book this suite again if it's available the next time we decide to stay in Cleveland for a few days.
par un voyageur
Great Place to Stay - Check-In Needs Improvement
Publié le 25 sept. 2023 sur HomeAwayOverall this condo is a great spot to stay in downtown Cleveland. It's a one bedroom but has a huge couch. My brother and I both had comfortable places to sleep. The space was very clean and well maintained, and the location can't be beat!
Now for the bad part... the check-in did not go well. The instructions were vague: both 5:00pm and 6:00pm were noted in different spots for the check-in time. Around 3:30pm I was contacted by the owner and asked if I wanted to check in early, which I agreed to. I told them I'd be there in 20 minutes and they agreed. I then proceeded to wait another 40 minutes after I arrived outside the parking garage waiting for them to show up for the "meet and greet" to get the keys. The late arrival was never acknowledged by the owner. Also, upon checkout the key fob needed to bypass paying for parking in the garage did not work so I ended up having to pay $25 to park in the garage over night.
I would still recommend this spot to stay as long as the owners can work on a better system for checkin.
