Note fondée sur 845 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juin 2023 sur Expedia
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Commentaires de Gestion de l’hôtel
16 juin 2023 par Manager, Gestion de l’hôtel
Hello Patrick,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Please do come see us again.
par un voyageur
Publié le 1 nov. 2024
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Manager, Gestion de l’hôtel
Hello Eric,We're delighted to hear you enjoyed your stay with us! Please don't hesitate to reach out if there's anything we can assist you with in the future.
par un voyageur de Owings Mills
Publié le 15 oct. 2024
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Manager, Gestion de l’hôtel
Hello JAMES,We're exhilarated you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.
par un voyageur
Publié le 10 oct. 2024
Great breakfast!
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Michael,We are pleased to hear that you enjoyed our breakfast offerings during your stay. Your feedback is valuable to us, and we will continue to strive for excellence in all aspects of our guests' experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur de Union City
Publié le 22 sept. 2024
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello JEANINE, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 16 sept. 2024
It was a good atmosphere. The room was decent and very clean
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Vicki,We are delighted to hear that you enjoyed the atmosphere and found the room to be clean during your stay. Your feedback is appreciated and we hope to welcome you back in the future for another pleasant experience.
par un voyageur
Publié le 14 sept. 2024
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mark, We appreciate you choosing to stay with us and hope you had an enjoyable time. We value your opinion and would love to hear more about your experience so we can continue to improve our services. Please feel free to contact us with any additional feedback you may have.
par un voyageur
Publié le 7 sept. 2024
Staff was absolutely wonderful
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lori,We are delighted to hear that you found our staff to be excellent during your stay. Our team works hard to provide exceptional service to all guests. Your kind words will be shared with our staff as encouragement. We hope to welcome you back again soon for another enjoyable experience.
par un voyageur
Publié le 25 août 2024
I stayed here for one night before flying out of ClevelandHopkins Airport. It was a quick trip to the airport (approx 5 mins). It was a great location.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Mark, We are glad to hear that our hotel's convenient location near Cleveland Hopkins Airport met your needs for a quick trip. Thank you for choosing to stay with us and we hope to welcome you back in the future.
par un voyageur
Publié le 22 août 2024
The staff were very helpful and friendly.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Lori,We are thrilled to hear that our staff provided you with exceptional service during your stay! Your kind words are truly appreciated, and we look forward to welcoming you back in the future.
