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DoubleTree by Hilton Cleveland East Beachwood

4.0 star property
Enjoy the outdoor pool at this 4-star Beachwood hotel

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Cleveland East Beachwood

Lobby
Exterior
Bar (on property)
Indoor pool, outdoor pool
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Breakfast available

Explore the area

Map
3663 Park East Dr, Beachwood, OH, 44122
  • Pinecrest Plaza Shopping
    ‪4 min drive‬
  • Legacy Village
    ‪7 min drive‬
  • Thistledown Racetrack
    ‪8 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪26 min drive‬

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About the area

Beachwood

Close to airport.You'll find ETON Chagrin Blvd Shopping Center and Pinecrest Plaza Shopping within 2 miles (3 km) of this hotel. Also, Maltz Museum of Jewish Heritage is within 2 miles (3 km) and St Dominic Catholic Church is within 6 miles (10 km).

What's nearby

  • ETON Chagrin Blvd Shopping Center - 4 min drive - 2.2 km
  • Pinecrest Plaza Shopping - 4 min drive - 2.6 km
  • Legacy Village - 7 min drive - 5.1 km
  • Thistledown Racetrack - 8 min drive - 7.3 km
  • Case Western Reserve University - 17 min drive - 14.3 km

Getting around

  • Warrensville Station (Blue Line) - 6 min drive
  • Cleveland Station - 24 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 21 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Piada Italian Street Food - ‬17 min walk
  • ‪Condado Tacos - ‬4 min drive
  • ‪Heck's Cafe - ‬15 min walk
  • ‪Pinstripes - ‬3 min drive

About this property

DoubleTree by Hilton Cleveland East Beachwood

Enjoy the outdoor pool at this 4-star Beachwood hotel
DoubleTree by Hilton Cleveland East Beachwood offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 22 square feet (2 square meters) and includes conference space. An arcade/game room, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Cleveland East Beachwood. Free self parking is available.

This 4-star Beachwood hotel is smoke free.

  • 1 building
  • 404 guestrooms or units
  • 7 levels
  • 22 sq ft of conference space
  • 2 sq m of conference space
  • Built in 1976
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
DoubleTree by Hilton Cleveland East Beachwood offers 404 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 for adults and USD 6 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 35 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00 for adults and USD 6.00 for children
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Cleveland East Beachwood
DoubleTree Hilton Cleveland Hotel Beachwood East
Hotel DoubleTree by Hilton Cleveland East Beachwood Beachwood
Beachwood DoubleTree by Hilton Cleveland East Beachwood Hotel
Hotel DoubleTree by Hilton Cleveland East Beachwood
DoubleTree by Hilton Cleveland East Beachwood Beachwood
DoubleTree Hilton Cleveland East Beachwood Hotel
DoubleTree Hilton Cleveland East Beachwood
DoubleTree Hilton Cleveland Hotel
DoubleTree Hilton Cleveland
Doubletree Hilton Cleveland
DoubleTree by Hilton Cleveland East Beachwood Hotel
DoubleTree by Hilton Cleveland East Beachwood Beachwood
DoubleTree by Hilton Cleveland East Beachwood Hotel Beachwood

DoubleTree by Hilton Cleveland East Beachwood Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 89 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Taresa Hyshaw

Travelled with partner
Liked: Staff & service
Need updates to inside hotel.
Stayed 1 night in Sep 2021

6/10 Okay

Yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not available
I booked thru a third party and requested a handicap accessible room when I checked in there were no handicap accessible rooms available therefore I wasn't able to move around and function as I needed to
Stayed 1 night in Sep 2021

4/10 Poor

Mel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dissatisfied
The condition of my room was not so great….the bathroom tub had a slow drain, the closet door was difficult to open, and the iron was leaky…..just a lot of little things that made my stay uncomfortable….will never stay at a Double Tree again.
Stayed 4 nights in Sep 2021

10/10 Excellent

Leonid

Stayed 2 nights in Aug 2021

6/10 Okay

Tiffany Holmes

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I think the rooms really need an upgrade and to actually be cleaned under the bed.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haley was extraordinary. They all were very accommodating except for one person who wouldn’t get us ice (I went to all floors for ice and they didn’t work). Everyone else was super great!
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
no microwave in one of my rooms and phones in the rooms were not operable/rooms were not cleaned daily
Stayed 2 nights in Aug 2021

6/10 Okay

Mary Margaret

Liked: Staff & service
I spent a bit more money thinking I was getting more service and a nicer place. This used to be a nice hotel. It's looking tired inside and out. Although it was sparsely occupied, I'm pretty sure all guests were crammed on a single wing on the third floor. The elevator was broken (but that didn't stop people from riding it). No housekeeping service (unless you ask 24 hours in advance) so be ready to get your own towels and take out your own trash. The $12.00 breakfast buffet is a rip off. I really don't feel that I got my money's worth this visit.
Stayed 4 nights in Aug 2021

6/10 Okay

Derrick

Travelled with partner
I have always stayed at doubletree, but the beaches of area has gone down in recent years and the staff at the hotel is not as attentive. We have started staying elsewhere but booked beach wood because it was closer to get to family.
Stayed 2 nights in Aug 2021

4/10 Poor

Shana S

Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Full price being charged despite no regular room cleaning, no pool, and no breakfast included (and the buffet didn’t include the omelet station).
Stayed 3 nights in Aug 2021

10/10 Excellent

Marlys

Liked: Cleanliness, staff & service, room comfort
Will definitely return. Safe, comfortable and clean. Friendly front desk. They went out of their way to correct a faucet issue. Thanks.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was filthy. I would not recommend.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Was conveniently off the highway and close to many places in Cleveland
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Very clean and could tell soon as I entered the elevator.
Stayed 1 night in Aug 2021

6/10 Okay

Donica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel did not honor my room selection and gave me a room facing an interstate highway. There was rotting, stinking trash in an ice-machine room near my room which the hotel did not clean despite three days of my complaints.
Stayed 3 nights in Jul 2021

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A horrible experience!
Horrible experience! My shower was broken and only produced scalding hot water, I was transferred to a different room where the air conditioning didn’t work. One of the worst experiences of my business travel life.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice facility, friendly staff.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Have a special needs kid and was hard to get a room with the amenities needed Allergic to feathers and took two days to get Covers and pillows that did not have feathers Was told that that’s all you had for two days Was told that they will compensate for the trouble and nothing was done Not all employees had knowledge about non feather bedding but glad we found one that was able to help
Stayed 5 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
N/A
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
This is probably the worst hotel I’ve ever stayed at in my entire life. The only reason that I chose this hotel is because it had an outdoor pool and seating area. Upon my arrival I learned that the outdoor pool has been closed for the last two years, and there was no seating area at all outside. The website indicated all these amenities and none of them were available. The room was very dirty. I asked the front desk clerk for some silverware and plates she said they had no forks and knives and gave me plastic spoons and paper plates.They really need to update the website.
Stayed 2 nights in Jul 2021