Note fondée sur 546 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
It was nothing like the pictures on line , the place was dirty and falling apart, the kitchen was not equipped with anything to cook with or eat on , the end tables had chunks out of them ,making them sharp, I went down to the lobby and asked for a refund ,which I did,also when checking in they told us the breakfast would be here in the morning, which he pointed to a table hardly bigger than a tv tray , only had 2 tables to sit at and one of them had some dented can goods and some apples sitting on it , Dobt stay here!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Darla, Thank you for your review and staying at our hotel. We certainly apologize for the issues you encountered. We have shared your feedback with our team to ensure these concerns are addressed appropriately. Thank you for sharing this valuable feedback; we hope to regain your trust.Sincerely,Hotel Management
par un voyageur
Publié le 30 sept. 2024 sur Expedia
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Dirty , loud , 3rd floor smells
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Taimeer,Thank you for sharing your feedback about your recent stay with us. We apologize for not meeting your expectations. Please know that we take the cleanliness issue seriously, and we are sorry that our standards were not upheld during your visit. This will be addressed with our team to ensure our hotel meets the highest standards of cleanliness. We are also sorry about the noise disruption. Please note that our front desk is always available to help in this situation and make your stay as restful as possible. Your feedback is appreciated, and we hope you will give us another chance to prove that we are committed to providing excellent hospitality.Sincerely,Hotel Management
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Horrible front desk staff. I still haven’t gotten my money back after it was canceled.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Mayte, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
par un voyageur
Publié le 29 sept. 2024 sur Expedia
par un voyageur
Publié le 28 sept. 2024 sur Expedia
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Don’t
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear James, We sincerely apologize for any disappointments you encountered during your stay. We're committed to providing exceptional hospitality to every guest, and we would be honored to have the chance to show you the outstanding stay you deserve in the future.Sincerely,Hotel Management
par un voyageur
Publié le 24 sept. 2024 sur Expedia
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The place was clean and quiet. The gentleman at the front desk was very polite and helpful. The room was comfortable. No issues. I would stay here again.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
