Note fondée sur 659 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,8 Service et personnel
2,7 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Michel
Dans la norme
Publié le 30 oct. 2017 sur HotelsSéjour correct
Commentaires de Gestion de l’hôtel
12 nov. 2017
Thank you for taking time and rating your stay.
Regards.
par Denis
Publié le 23 août 2017 sur Hotels
par Luc
Publié le 27 juill. 2017 sur Hotels
par un voyageur
Publié le 19 oct. 2024
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Manager, Gestion de l’hôtel
Hello Brint,We're sorry to hear you didn't fully enjoy your stay. Please do reach out to us with more details about your experience so we can address any concerns. Your satisfaction is important to us.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Ann,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gavin,We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any further details about your stay so we can address any issues. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Hailee,We're sorry to hear that you did not fully enjoy your stay with us. Please feel free to reach out to us directly with any specific feedback you may have so we can address any issues. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Joseph,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
BED BUGS!!! BEWARE
I was willing to forgive the dirty bathroom and the leaky AC that made the room smell like mildew, but my family woke up in the middle of the night with bug bites on our arms and legs. We left immediately. Ruined Everything. And when I told the staff why we were leaving he didn't seem surprised at all. The absolute worst experience I've ever had at a hotel.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Faness,I'm sorry to hear about the challenges you faced during your stay. We take all feedback seriously and have processes in place to address any issues reported by our guests. Your concerns will be shared with the appropriate teams for review. Your comfort and satisfaction are of the utmost importance to us.
