Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 nov. 2023 sur Expedia
Tout était ok
Commentaires de Gestion de l’hôtel
18 nov. 2023 par General Manager, Gestion de l’hôtel
Hi Claude,Thank you for your five-star review! I'm glad to hear that everything during your stay was to your satisfaction, and I look forward to welcoming you back for another excellent experience!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
par Franck
Publié le 3 août 2017 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2017
Thank you taking the time to share your ratings Franck. I am very happy that your stay was excellent and that my team welcomed you as a friend. Was there anything we could have done to earn a 5 Star rating from you? We definitely strive to be the very best!
Thank you again and I look forward to hearing your thoughts.
Warm regards,
Terry Herman | General Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
7 oct. 2024 par General Manager, Gestion de l’hôtel
Hi Gail,Thank you for reviewing your recent stay. It was a pleasure having you here, and I am happy to note that you had an enjoyable overall experience. Take care, and know we'd be thrilled to welcome you back anytime.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
par un voyageur
Publié le 5 oct. 2024 sur Expedia
substandard kitchen
Commentaires de Gestion de l’hôtel
7 oct. 2024 par General Manager, Gestion de l’hôtel
Hi Lawrence,Thank you for your feedback. We actually don't have any kitchens at all in our guest rooms at our hotel. Could you possibly have mixed up our hotel with another? Let me know.I am thrilled the rest of your stay was awesome. I look forward to welcoming you back!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
par un voyageur
Always pleased
Publié le 4 oct. 2024 sur HotelsWe have stayed here a number of times and have always been pleased. The breakfast however has become very marginal
Commentaires de Gestion de l’hôtel
7 oct. 2024 par General Manager, Gestion de l’hôtel
Hi Clifford,Thank you for your continued patronage. I am delighted to hear you have consistently enjoyed your stays with us. However, I regret to learn that our breakfast offerings have not met your expectations recently. We have not had any major changes at all (actually have added items to our already plentiful offerings). Please drop me a line to let me know a few more specifics. Your feedback is invaluable. Thank you in advance for your additional thoughts. I look forward to hearing from you and welcoming you again!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
par un voyageur
Publié le 3 oct. 2024 sur Hotels
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Clean great breakfast options. Quiet
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager, Gestion de l’hôtel
Hi Kelly,Thank you for choosing Hampton Inn Cleveland Solon. I'm delighted you appreciated our quiet environment and tasty breakfast! Next time you're in town, you can count on us again for our clean accommodations. Come back soon!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
par un voyageur
Visiting a friend
Publié le 22 sept. 2024 sur HotelsNice hotel. Very clean and comfortable.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Hi Nancy,Thank you for staying with us while visiting a friend in town. Clean and comfortable lodgings are paramount to a wonderful stay, so I'm glad your room met our high standards in hospitality! Having you here was truly a pleasure, and I hope you return soon.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Nothing to complain about. Everything went well and staff was helpful.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Hi Theresa,There's a review that's going to make the day of every team member at Hampton Inn Cleveland Solon. Thank you for being our guest and highlighting our amazing team. We look forward to welcoming you back for another great visit.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Very nice and clean.
