Note fondée sur 707 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Roger de Embrun, Ontario
Un endroit sûr, propre et confortable.
Publié le 15 oct. 2015 sur HotelsSéjour très court à Cleveland. Les lits furent très confortables, la chambre très propre et isolée du son extérieur. Je recommande cet hôtel à tous les visiteurs de la ville.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Wonderful location! Whole city is connected by third floor corridor.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Soma,Thank you for choosing InterContinental Cleveland. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! It was such a pleasure having you here, and we hope you return soon.Warm Regards,Julie BrownCluster Hotel Manager
par un voyageur de Mason
Publié le 1 oct. 2024 sur Expedia
Wonderful hotel with clean, modern, spacious rooms. Courteous staff and quick valet services. Just steps off elevator to the Cleveland Clinic, perfect for early and multi day appointments. I won’t stay anywhere else on my regular visits to the clinic.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Sarah,Thank you for choosing InterContinental Cleveland and sharing such a kind review. It's nice to know that our clean, spacious accommodations, wonderful service, and prime location help make your appointments more enjoyable. We are honored to be your "go-to" hotel and look forward to seeing you again soon.Warm Regards,Julie BrownCluster Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 28 sept. 2024 sur Hotels
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The staff from beginning to the time we left the property were warm and eager to please and handle our needs. We also noticed. Kudos to The front desk staff, the housekeeper Khadija, the room service attendant and the staff at the C2 Bar and Lounge. Only wish there was a direct line (button on the in-room telephone) to the front desk - had to press a concierge button and then transferred. This was a mild issue not enough to lower the 5 star rating
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Niti,On behalf of our incredible staff, thank you so much for your glowing review. Khadija and our other staff members who helped you are some of our best and we appreciate them going above and beyond for all our guests. We hope to host you again soon and we look forward to your next visit!Warm Regards,Julie BrownCluster Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Great except the room wasn’t available until 2 hours after check in … it made us late for a concert, but they were polite about it.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Stephanie,Thank you for joining us at InterContinental Cleveland. It was a pleasure to host you, but we're sorry for the delay at check-in. Rest assured, we'll certainly strive to improve in this area. We're sorry for the impact on your evening, but we hope you still enjoyed your concert. Please consider giving us another chance to exceed your expectations.Warm Regards,Julie BrownCluster Hotel Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
