Note fondée sur 942 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 nov. 2024
Room was sleep able, but not “good.”
Two light bulbs burned out.
Toilet flush was difficult.
Room and hotel condition did not inspire confidence.
Commentaires de Gestion de l’hôtel
22 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Keith,Thank you for sharing your feedback. We apologize for the issues you encountered during your stay, such as the burnt-out light bulbs and the difficulty with the toilet flush. We understand how important it is for everything in the room to be in good working order, and we sincerely regret that your experience did not meet expectations. Your comments will be shared with our team, and we'll work to address these maintenance concerns to ensure a more comfortable experience for future guests. We appreciate your input and hope you'll consider giving us another chance to provide a better stay.Sincerely, Hotel Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Room was decent wasn’t a pleasant check in at seems to be reoccurring idk. Thanks LQ!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Christopher,Thank you for sharing your experience. We’re glad to hear the room was decent, but we apologize that your check-in experience was less than pleasant. We understand the importance of a smooth welcome and will work to improve this area. Your feedback is valuable, and we hope to provide you with a better check-in experience on your next visit. Thank you for choosing La Quinta!Sincerely, Hotel Manager
par un voyageur
Love LaQuinta
Publié le 4 oct. 2024 sur HotelsThis hotel had e-check-in and check-out. This made the process so easy. When we arrived, we just picked up our keys, but the staff greeted us with hospitality. The room was very clean and had all we needed. We ate dinner at the restaurant we walked to next door. The hotel was so close to our event (was at Rocket Mortgage Fieldhouse). We will stay here again!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Dawn,Thank you for your fantastic review and for awarding us a perfect 10 out of 10! We are delighted that you enjoyed the e-check-in and check-out process, making your arrival seamless. Our team takes great pride in providing warm hospitality, and we’re thrilled to hear you found your room clean and well-equipped. It’s wonderful that our location was convenient for your event at Rocket Mortgage Fieldhouse, and that you had a lovely dinner nearby. We look forward to welcoming you back on your next visit to LaQuinta Inn!Sincerely, Hotel Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear John,We are incredibly thankful for your perfect-star rating! It warms our hearts to hear that you enjoyed your stay so much. Your feedback drives us to maintain our high standards and deliver outstanding service to every guest. We look forward to your next visit and are committed to making it just as memorable!Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Greg,Thank you for your feedback and for rating us 3 out of 5. We appreciate your honesty and are sorry to hear that your experience did not fully meet your expectations. Your insights are crucial for our improvement, and we would love to know more about how we can enhance your next stay. Please feel free to reach out with any specific concerns. We hope to have the opportunity to serve you better in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Nice hotel
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,Thank you for your positive review! We're delighted to hear that you enjoyed your stay at our hotel. We strive to provide a comfortable and welcoming environment for all our guests. If there’s anything specific that stood out to you or areas where we can improve, please let us know. We look forward to welcoming you back for another enjoyable experience!Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ashley,Thank you for your fantastic ten-star review! We are genuinely honored to know that you had such a remarkable experience with us. Your encouraging words inspire our team to uphold our commitment to excellence and create unforgettable stays for all our guests. We eagerly anticipate your next visit and are excited to provide you with another exceptional experience!Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Holli,Thank you for your fantastic 4/5 rating! We are delighted to know that you had a positive experience with us. Your feedback is invaluable, and we'd love to hear more about what you enjoyed and any suggestions you might have for improvement. We strive to make every stay exceptional and hope to welcome you back soon for an even better experience!Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marlena,We sincerely apologize for your disappointing experience and appreciate you bringing this to our attention. A rating of 1 out of 5 is concerning, and we want to understand what went wrong. Your feedback is crucial for us to improve our services. Please contact us directly to discuss your experience further. We hope to have the chance to regain your trust in the future.Sincerely, Hotel Manager Dear Marlena,We sincerely apologize for your disappointing experience and appreciate you bringing this to our attention. A rating of 1 out of 5 is concerning, and we want to understand what went wrong. Your feedback is crucial for us to improve our services. Please contact us directly to discuss your experience further. We hope to have the chance to regain your trust in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Nice hotel
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,Thank you for your feedback and for rating us 4 out of 5! We’re glad to hear you found our hotel nice. Your satisfaction is important to us, and we hope to enhance your experience even further during your next visit. We look forward to welcoming you back soon!Sincerely, Hotel Manager
