Note fondée sur 492 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Overnight stay.
Publié le 29 juin 2024 sur HotelsCame for an overnight stay to attend an event at Cleveland Brown’s stadium. Convenient location and freeway access. Great price for the location. Everything was clean. Very quiet, comfortable bed. Everyone was very friendly and helpful. Room was comfortable. Absolutely no complaints.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par IP, Gestion de l’hôtel
Dear Guest. I appreciate your positive rating about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us
par un voyageur
Publié le 27 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par IP, Gestion de l’hôtel
Dear Guest. I appreciate your positive rating about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us
par un voyageur
Publié le 27 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2024 par IP, Gestion de l’hôtel
Thank you for sharing your feedback with us. We regret to hear about the challenges you faced with your travel plans and the inconvenience caused by the cancellation of your flight. We understand your frustration and apologize for any misunderstanding regarding your reservation cancellation.
par un voyageur
Publié le 24 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juin 2024 par IP, Gestion de l’hôtel
Dear Guest. I appreciate your positive rating about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us
par un voyageur
Publié le 24 juin 2024 sur Expedia
My flight was canceled and I was stuck in Minneapolis. I called to cancel 30 minutes after I booked and they would not cancel. I ended up staying at a Best Western in Minneapolis instead. I wont stay at Best Western ever again because of this. $200 is a lot of money for a stay I could not make due to being stranded by Delta in Minneapolis.
Commentaires de Gestion de l’hôtel
25 juin 2024 par IP, Gestion de l’hôtel
Thank you for sharing your feedback with us. We regret to hear about the challenges you faced with your travel plans and the inconvenience caused by the cancellation of your flight. We understand your frustration and apologize for any misunderstanding regarding your reservation cancellation.
par un voyageur
Family trip
Publié le 23 juin 2024 sur HotelsCommentaires de Gestion de l’hôtel
24 juin 2024 par IP, Gestion de l’hôtel
Thank you so much for taking the time to leave your feedback about your stay and our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you
par un voyageur
Quiet nights in Cleveland area.
Publié le 23 juin 2024 sur HotelsPleasant place to stay in Cleveland area. Just what you need for a stay of a few days or longer. Have stayed at other hotels in the area, this is the best deal. And no highway noise or planes but close to the airport.
Commentaires de Gestion de l’hôtel
24 juin 2024 par IP, Gestion de l’hôtel
Dear Guest. I appreciate your positive rating about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us
par un voyageur
Publié le 23 juin 2024 sur Expedia
The property was under some kind of construction. I stayed 3 nights, and no one ever came to room to exchange towels or bedding. No room services at all. I thought that was strange.
Commentaires de Gestion de l’hôtel
24 juin 2024 par ip, Gestion de l’hôtel
Thank you so much for taking the time to leave your feedback about your stay and our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you
par un voyageur
Publié le 22 juin 2024 sur Expedia
I liked that it was clean and affordable.
I disliked paying a deposit on my card that was not listed when i rented the room.
Deposits should be listed in description so there is no confusion when arriving
It was a GREAT PRICE and i would DEFINITELY stay there again if I am in Clevela d
Commentaires de Gestion de l’hôtel
24 juin 2024 par IP, Gestion de l’hôtel
Dear Guest. I appreciate your positive rating about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us
par un voyageur
Horrible dont stay !
Publié le 20 juin 2024 sur HotelsHorrible i didnt stay 2 hours before we left dogs barking people smoking in the hall way banging on our door and running managers wont answer my call or do anything about this this place is a joke
Commentaires de Gestion de l’hôtel
22 juin 2024 par IP, Gestion de l’hôtel
Thank you so much for taking the time to leave your feedback about your stay and our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you
