Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2019 sur Expedia
C’est très vieux comme hôtel les draps nous laisse croire qu’il sont sale ou tacher doit demander de changer ça ou autre chambre c’est déplaisant
par un voyageur
Publié le 26 sept. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2018 par Front Desk Manager, Gestion de l’hôtel
Dear Guest, Thank you for your response, we are glad your stay at Ramada Cleveland Airport West was great! We hope to welcome you back soon!
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Bob, Gestion de l’hôtel
Dear Guest,Thank you so much for your kind words and positive feedback! We are delighted to hear that you enjoyed your stay with us.It’s wonderful to know that [mention specific aspects they enjoyed, e.g., our convenient location, the comfort of your room, or the service provided by our staff] made your visit memorable. We always strive to provide the best experience for our guests, and your feedback is a great encouragement to our team.We truly appreciate you taking the time to share your experience. If there’s anything else we can do for you in the future, or if you have any additional comments or suggestions, please don’t hesitate to reach out.Thank you again for your support and for choosing to stay with us. We look forward to welcoming you back soon!Warm regards,
par un voyageur
not so hot
Publié le 5 août 2024 sur Hotelsthe room was smaller than what i thought it woud be. Cold eggs for breakfast.
Commentaires de Gestion de l’hôtel
5 août 2024 par Bob Patel, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cleveland Airport West. It is always a pleasure to receive positive feedback.And thank you bringing to my attention about cold eggs for breakfast we will take attention on front desk for this.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Bob , Gestion de l’hôtel
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cleveland Airport West. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,
par un voyageur
Publié le 4 août 2024 sur Expedia
It was pretty cool
Commentaires de Gestion de l’hôtel
5 août 2024 par Bob , Gestion de l’hôtel
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cleveland Airport West. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Bob, Gestion de l’hôtel
Dear [Guest's Name],Thank you so much for your kind words and positive feedback! We are delighted to hear that you enjoyed your stay with us.It’s wonderful to know that [mention specific aspects they enjoyed, e.g., our convenient location, the comfort of your room, or the service provided by our staff] made your visit memorable. We always strive to provide the best experience for our guests, and your feedback is a great encouragement to our team.We truly appreciate you taking the time to share your experience. If there’s anything else we can do for you in the future, or if you have any additional comments or suggestions, please don’t hesitate to reach out.Thank you again for your support and for choosing to stay with us. We look forward to welcoming you back soon!Warm regards,
par un voyageur
Publié le 2 août 2024 sur Expedia
I have bed bugs Vite
Commentaires de Gestion de l’hôtel
4 août 2024 par Bob , Gestion de l’hôtel
Dear Guest,We are really sorry for your inconvenience.There is no possibility we do have bed bugs in your rooms we do specially treatment for it and also there multi proceptions we have in your mattress and first thing your bed frame are also not stainless steel nothing wood so there is no possibility for bed bugs.Thanks,
par un voyageur
Publié le 2 août 2024 sur Expedia
Doo doo bubba
Commentaires de Gestion de l’hôtel
4 août 2024 par Bob, Gestion de l’hôtel
Dear Guest,Thanks so much for your feedback.Thanks,
par un voyageur
Horrible stay!
Publié le 1 août 2024 sur HotelsThis place was horrible. The smell when you walked in was that of smoking that was trying really hard to be covered up. The bathroom was disgusting, we did not take a shower, barely used the toilet and had bottle water to brush our teeth. The bed was very hard and made a noise like you were rolling over pop cans every time you turned over. The walls/ceilings were so thin that you heard the person upstairs walking everywhere, you heard what they were watching on television, and this went on for very late in the night. We did not get any good sleep, but thank goodness we had to be at the airport at 5am.
Commentaires de Gestion de l’hôtel
4 août 2024 par Bob , Gestion de l’hôtel
Dear Guest,We are really sorry from your inconvenience.On your first complaint your myself offered you different rooms and plus we do explain for noise if you need quite room we can provide upstairs so there is no noise for it but you said you good for everything than you accept after checking inn everything with us.Thanks,
