Note fondée sur 235 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar David de MULHOUSE
Road Trip
Publié le 28 oct. 2012 sur ExpediaTout était impeccable, de notre arrivé, à notre départ, service de voiturier, bagagiste.... La femme de ménage ouvre même les lits le soir et dépose une bouteille de d'eau et des chocolats...
A coté d'un centre commercial
par un voyageur
Publié le 4 août 2024 sur Expedia
When I booked this hotel I expected exceptional service and quality that comes with the Ritz Carlton name and brand.
I had asked several times prior to arrival for a roll away bed to be placed in the room. Upon check in at the desk I was told a roll away would be in the room and watched the employee even write it down. I was told not to worry it would be in the room once it was ready. After waiting past 4:00 to get the room we went upstairs and still no roll away bed. After waiting a few minutes I called again and the gentleman that answered said it would be in the room
In a few minutes and not to worry. Yet again no bed came. I called again before I left the room for dinner was told
It would be in the room when I got back. Come back to the room two hours later and yet again no roll away. Now I call again before going out for the night and this time I’m told not to worry it will be there when we arrive back. Would you like a guess what wasn’t in the room when we arrived back for the night. No roll away! Now at this point where we are tired ready for bed I call again and told it will be up shortly. After waiting and waiting and waiting it was enough. We made a make shift bed with pillows and slept on the floor. Wow! What a great ritz Carlton experience. Sleeping on the floor!
Next issue. Walking into the room for the first time the smell of marjuana was so potent and horrible. Upon asking house keeping several times for help nothing again was done to remove the smell.
This
par un voyageur
Publié le 17 juin 2024 sur Expedia
Only stayed one night but very much enjoyed this hotel
par un voyageur
Publié le 17 juin 2024 sur Expedia
par un voyageur de Barrington
Publié le 28 mai 2024 sur Expedia
Magnificent hotel in the center of Cleveland. Outstanding views, friendly efficient service. Best chef in the midwest.
par un voyageur
Publié le 17 mai 2024 sur Hotels
par un voyageur
Publié le 7 avr. 2024 sur Expedia
Loved the staff and the facilities
par un voyageur
Publié le 4 avr. 2024 sur Expedia
par un voyageur de richmond hill
Publié le 22 mars 2024 sur Expedia
Hallways smell of smoke, unsavoury mall downstairs, probably the worst ritz you will ever stay in
par un voyageur
Publié le 22 mars 2024 sur Expedia
Lovely rooms and staff. Had a great bar and room service with great food
