Note fondée sur 274 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
92 % des clients le recommandent
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 18 déc. 2024
Commentaires de Gestion de l’hôtel
31 déc. 2024 par Tiffanie H., Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and we're happy that we could meet your expectations. We look forward to you staying again soon. If there's anything else we can do to make your next visit even better, don't hesitate to let us know! Happy Holidays!
5 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Expedia
Nice hotel
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Wes, Gestion de l’hôtel
Thanks Terell for taking the time to leave us a comment. I will pass this on to the Team
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Wes, Gestion de l’hôtel
Thank you Thomas for taking the time to leave us a review. You're response will be shared amongst the employees. Look forward to serving you again!
5 sur 5
par un voyageur de Sevierville

Publié le 20 sept. 2024 sur Expedia
Overall great stay. A dog did bark a lot next door to us and upstairs was super loud when they walked.
3 sur 5
par un voyageur de Ladera Ranch

Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hannah, Gestion de l’hôtel
Thank you, Mark for taking the time to share your rating with us. While we are pleased you chose to stay with us, we’re always striving to provide a better experience for our guests. We’d love to hear more about how we can improve to make your next stay even more enjoyable.Please feel free to reach out to us directly if there’s anything specific we can do for you in the future. We hope to welcome you back soon!
3 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
The room was ok. Good size. But for the price have stayed in same area with better amenities and much better breakfast selection
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hannah, Gestion de l’hôtel
Thank you, Kathy for your feedback. We're glad you appreciated the room size, but we’re sorry our amenities and breakfast didn’t meet your expectations. We value your input and will use it to improve our offerings. We hope to welcome you back in the future for a better experience.
5 sur 5
par un voyageur

A very comfortable place to stay

Publié le 29 août 2024 sur Hotels
This was an amazing place to stay. It had everything one would need for a long term stay, with a mostly full kitchen (only missing an oven). The room was very comfortable, and I would gladly stay here again. The room was a little on the pricey side, so I do not know if I would pick it for a long stay. But for an overnight on my travels, it was great.
Commentaires de Gestion de l’hôtel
30 août 2024 par Hannah, Gestion de l’hôtel
Thank you, Jason for your kind words! We’re glad you enjoyed your stay and found our room comfortable and well-equipped. We appreciate your feedback on pricing and hope to offer you a great experience on your next visit, whether for a short or extended stay.Safe travels, and we look forward to welcoming you back!
5 sur 5
par un voyageur

Publié le 29 août 2024 sur Expedia
Clean with friendly, efficient staff, convenient location to restaurants and shopping
Commentaires de Gestion de l’hôtel
29 août 2024 par Hannah, Gestion de l’hôtel
Thank you, Deborah for your kind review! We're delighted to hear you enjoyed our clean accommodations and found our staff friendly and efficient. It's also great to know our convenient location met your needs. We hope to welcome you back on your next visit!
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Staff help was great......did a great job!
Commentaires de Gestion de l’hôtel
26 août 2024 par Wes, Gestion de l’hôtel
Thank you, Charlie, for taking the time to leave a comment. this is much appreciated and look forward to seeing you again!
5 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Hannah, Gestion de l’hôtel
Thank you, Shaneen for your wonderful review! We're thrilled to hear you enjoyed your stay at TownePlace Suites in Cleveland. Your feedback is greatly appreciated.We look forward to welcoming you back soon!