Note fondée sur 421 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 oct. 2023 sur Expedia
Nous avions réservé 2 chambres pour 2 nuirs, mais à l'arrivée, 1 chambre etait au rez-de-chaussé et l'autre au 1er étage, on nous a répondu que l'hôtel etait complet....de plus , la chambre du 1er étage n'a pas été faite le 2ème jour. Le petit déjeuner du 1er jour etait très limité.
Commentaires de Gestion de l’hôtel
16 oct. 2023 par Manager, Gestion de l’hôtel
Hello Pascale, Nous sommes dÃsolÃs pour les inconvÃnients que vous avez rencontrÃs pendant votre sÃjour. Notre Ãquipe fera de son mieux pour s'assurer que ces problÃmes ne se reproduisent plus à l'avenir.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
We have stayed at this hotel four time and it has never been a disappointment! The rooms are very clean and comfortable and the pool is clean and nice! Love this hotel!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Andy, Gestion de l’hôtel
Thank you so much for your continued loyalty and for taking the time to share such a glowing review! We are thrilled to hear that each of your stays with us has been enjoyable. It’s wonderful to know you find our rooms clean and comfortable, and that our pool has been a relaxing space for you.We truly appreciate your kind words and can't wait to welcome you back for your next stay. If there is anything we can do to make your future visits even more special, please don’t hesitate to let us know!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Texas shape waffle
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Andy, Gestion de l’hôtel
Thank you so much for your wonderful 5-star review! We're thrilled to hear you enjoyed our Texas-shaped waffles—it’s one of our favorite ways to add a little local flavor to your stay. We're glad it helped start your day off right!It was a pleasure having you at Velkommen Inn, and we hope to welcome you back the next time you're in Clifton. Safe travels, and we can't wait to see you again!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Andy, Gestion de l’hôtel
Thank you so much for your fantastic review and for giving us a perfect 10/10 rating! We’re thrilled to hear that you had such a wonderful stay with us at Velkommen Inn. Our team works hard to create memorable experiences, and it’s always rewarding to know we’ve succeeded.It was a pleasure having you as our guest, and we truly appreciate your kind words. We hope to welcome you back again soon!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Andy, Gestion de l’hôtel
Thank you so much for taking the time to share your feedback and for the wonderful 4-star rating! We're thrilled to hear that you enjoyed your stay with us and that many aspects of your visit met your expectations.We always strive for a 5-star experience, so if there's anything we could have done differently or any areas where we can improve, please don't hesitate to let us know. Your input is invaluable in helping us provide an even better experience for all our guests.We hope to have the pleasure of welcoming you back to Velkommen Inn soon!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
It’s an okay hotel. I don’t know about “Wonderful” but it’s okay. Kind of an old property. The AC a little weak. But not bad for a small town hotel.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Andy, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We appreciate your honesty and are always looking for ways to improve.While we're glad you found your stay to be satisfactory, we apologize if we fell short of providing the "wonderful" experience we strive for. Being an older property, we are committed to regular maintenance and upgrades, and your comment about the AC is particularly helpful. We will certainly have our team look into it to ensure it's functioning at its best.We hope you’ll give us another opportunity to welcome you back and show you improvements the next time you're in Clifton. Thank you again for staying with us at Velkommen Inn.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Andy, Gestion de l’hôtel
Thank you so much for your wonderful review and perfect 10/10 rating! We are thrilled to hear that you had such a positive experience at Velkommen Inn. It means a lot to our team to know that our efforts to provide exceptional service made your stay enjoyable.We hope to welcome you back again soon for another fantastic stay!
par un voyageur
Publié le 19 août 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Andy, Gestion de l’hôtel
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had an excellent stay with us at Velkommen Inn. Our team strives to make every guest feel welcome and comfortable, and it's fantastic to know we succeeded in making your visit special.We truly appreciate your kind words and hope to welcome you back soon for another great experience! Safe travels and best wishes!
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Andy, Gestion de l’hôtel
David, Thank you for ranking us 10 out 10! We're thrilled to know that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Andy, Gestion de l’hôtel
Landon, thank you for your positive rating! We appreciate your support and look forward to serving you again.
