Note fondée sur 769 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Coté positif:Endroit propre près de l'autoroute tranquille
Côté négatif: déjeuner pas grand chose gaufres bagel pomme jus et café
Commentaires de Gestion de l’hôtel
18 avr. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Réal, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN CLIFTON PARK regarding the cleanliness and quiet area. I do apologize breakfast was not up to your standards. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 7 avr. 2024 sur Expedia
Déjà vue mieux et moins dispendieux .
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Oniel Rediresponse Specialist, Gestion de l’hôtel
I want to thank you Louise, for taking the time to post a review of your stay at the Red Roof Inn Clifton Park. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist
par un voyageur
Publié le 26 mars 2024 sur Expedia
Correct pour une nuitmais pas plus. Frigidaire bruyant et sale, pas trop insonorisé, trop de chiens qui jappent.
Commentaires de Gestion de l’hôtel
28 mars 2024 par Enregistrer, Spécialiste de la redirection, Gestion de l’hôtel
Cher Jacques,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. Red Roof apprécie votre note de 3/5 et vos commentaires concernant votre récent séjour au Red Roof Inn Clifton Park. Je suis désolé d'apprendre que votre séjour n'a pas répondu à vos attentes en raison des aboiements de chiens, de conditions impures ainsi que d'autres problèmes soulignés. Lors de votre prochain séjour, si vous rencontrez des problèmes pendant votre séjour chez nous, veuillez contacter immédiatement notre réception afin que nous puissions régler le problème et garantir votre confort.Merci encore d'avoir partagé votre expérience. Nous avons hâte de vous voir lors de vos futurs voyages.Sincèrement,EnregistrerGestion du toit rougeSpécialiste de la redirection
par un voyageur
Publié le 2 déc. 2023 sur Expedia
Efficient reception. Clean but a bit old, needs renovations. Breakfast was ok, waffles, bagels and good coffee
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to write about experience at the RED ROOF INN CLIFTON PARK. Lise, I am delighted to read that you had a great encounter with us and we truly appreciate your comments about our efficient front desk staff, clean hotel, and all the other kind remarks highlighted. However, you indicated that the upkeep of our hotel was not being to your liking. At Red Roof, it is our primary aim to give you a positive experience, so I am sorry to hear this was not the impression we left you with.Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely, Red Roof Management
par un voyageur
Publié le 13 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2023 par Olivia RediResponse Specialist, Gestion de l’hôtel
Hello Jean The staff at the Red Roof Inn Clifton Park and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist
par un voyageur
Publié le 7 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2023 par LaTunde Murrant. Rewards Specialist, Gestion de l’hôtel
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CLIFTON PARK and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 21 juill. 2023 sur Expedia
Poor
Commentaires de Gestion de l’hôtel
23 juill. 2023 par Oniel Rediresponse Specialist, Gestion de l’hôtel
Hello Patrick,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating, following your stay at the Red Roof Inn Clifton Park. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding additional details to your survey to let us know what we’re doing wrong and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist
par un voyageur
Publié le 23 mai 2023 sur Expedia
Staff is friendly and room is clean. The room that I had didnt had carpet on the floor, that is a plus for me. Location is near the 87. If you are looking for a good value in the area, this is it. Breakfast in the morning alright. Waffle machine is a plus! I would return!
Commentaires de Gestion de l’hôtel
23 mai 2023 par Oniel Rediresponse Specialist, Gestion de l’hôtel
Hi William,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Clifton Park. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our friendly staff, clean rooms, convenient location and good value. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely, OnielRediresponse Specialist
par un voyageur
Publié le 6 mai 2023 sur Expedia
Propreté très sale: tous les tapis. Animaux bruyants. Le pot a café très sale.
Je vous recommandé de ne plus offrir cet hôtel a vos clients. Un remboursement serait de mise.
Vraiment dégueulasse!!!!!!!!
Commentaires de Gestion de l’hôtel
7 mai 2023 par Adraine Red Roof Management , Gestion de l’hôtel
Cher Jean,Merci d'avoir pris le temps de nous faire part de votre expérience au Red Roof Inn Clifton Park. Je suis désolé que votre expérience n'ait pas été à la hauteur de vos attentes. Veuillez accepter nos excuses les plus sincères pour le manque de propreté de la chambre, de la moquette, de la cafetière sale et des autres soucis que vous avez décrits. Sachez que nous apprécions vos commentaires et que vos commentaires seront pris en considération car nous nous efforçons d'améliorer continuellement la qualité de nos services.Lors de votre prochain séjour, si vous rencontrez des problèmes avec nous, veuillez contacter immédiatement notre réception afin que nous puissions régler le problème pour assurer votre satisfaction. Chez Red Roof, nous avons l'intention d'avoir votre confiance en nos capacités à prévenir des problèmes similaires à l'avenir. Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci de partager vos préoccupations et j'espère que vous nous donnerez l'occasion de mieux vous servir à Red Roof la prochaine fois que vos projets de voyage nécessiteront un hébergement.Sincèrement votre,Adraine Red Roof Management RediResponse Specialist
par un voyageur
Publié le 26 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 avr. 2023 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Patrick,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CLIFTON PARK and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist