Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 déc. 2019 sur Expedia
The personal was friendly and helpful
The walls would need a bit of attention
Commentaires de Gestion de l’hôtel
30 déc. 2019 par Manager , Gestion de l’hôtel
Dear guest,
Thank you so much for your feedback. We really appreciate your business and happy that you enjoyed your stay. Will address this issue with our appropriate department and will take care of it. Thanks once again and will see you soon.
par un voyageur de Dayton
Publié le 28 nov. 2024
Our room had roaches. A few on the wall and one on the bed. The foggers were still in the room. We book through Travelocity so we had to call them for a refund but they couldn’t get a hold of the hotel so they could not give a refund even after the hotel told they would cancel our reservation.
Commentaires de Gestion de l’hôtel
30 nov. 2024 par Management, Gestion de l’hôtel
Dear Guest, On behalf of our entire staff at Baymont Inn & Suites by Wyndham, Clinton, TN we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues you experienced with our team, and I assure you we are working diligently to ensure a better guests experience. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, The Management Team
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Room was soo dirty. BOTH tvs were broken- screens were whited out. WiFi wouldn’t connect on any device. Couch was so covered in stains that we wouldn’t sit on it. “Breakfast” was non-existent. No muffins, pastries,, bagels, fruit, yogurts, eggs, etc. Literally it was a waffle iron and some Nutrigrain bars. Apple juice was out. Absolute worst hotel I’ve stayed in. Will never stay in a Baymont again.
Only good I can say is that the bed was comfortable.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Management, Gestion de l’hôtel
Dear Guest, On behalf of our entire staff at Baymont Inn & Suites by Wyndham, Clinton, TN we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues you experienced with our team, and I assure you we are working diligently to ensure a better guests experience. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, The Management Team
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team
par un voyageur
Publié le 24 sept. 2024 sur Expedia
There were teenagers running up and down the halls screaming until midnight both nights. It was a smoke free hotel but people smoking on the elevator and in the room next to ours (I’m allergic to smoke). They ran out of towels and had no available blankets or pillows for the pull out couch. Staff was nice but seemed powerless.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear GuestThank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience.Best Regards,Management Team
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Lobby felt dark and unwelcoming. Visible damage from elevator to pool to the room itself. Shower rod was hanging on for dear life. Bed was fairly comfortable. Breakfast was a joke. We were down by 7:00 am (opened at 6:30). There were a few pieces of bread, a few cereal bars and a pitcher of milk. Pitiful excuse for continental breakfast when you paid nearly $200/night.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Guest,Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience.Best Regards,Management Team
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Nice stay, friendly staff, and management. They went above and beyond to accommodate us. The room was clean and there were several places to eat in the area to include a Walmart across the street. There was a tiny indoor pool but the workout room was not available. The breakfast was very small and could use more items. There was basically the waffle, cereal, and some granola type bars - that was it. I would have liked to have seen some fruit, yogurt, and possibly some bagels/cream cheese. This would of been some healthier options. The front desk made all the difference for us though. My husband was working and we did not know what day that we would be leaving and she made it where we could use the same room each day without moving until we found out each day. It means a lot when the hotel and the staff are there for you. I would recommend staying here and I would stay here again.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Management, Gestion de l’hôtel
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Management, Gestion de l’hôtel
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Average hotel clean and in a safe area with a friendly staff. They will go out of their way to accommodate you and put your mind at ease. I would recommend this hotel and I would stay here again.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Management, Gestion de l’hôtel
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Needs some TLC…wasn’t awful but could be much better….dirt in the corners of the bathroom,but the rest of the room was clean…..couldnt figure out how to set the temp of the room….seemed to be pre-set,I was cold.and lastly there was no hair dryer in my room,discovered that after my shower…
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Management, Gestion de l’hôtel
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team
