Note fondée sur 643 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
28 déc. 2019 par Manager, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
par un voyageur
Publié le 17 mai 2019 sur Hotels
par MATHIEU
bof bof bof
Publié le 10 août 2015 sur Hotelschambre pas au top. Un peu vieillot. Propre tout de même. Nous n'aurions pas envie forcément d'y retourner. Accueil et petit-déjeuner nul.
par un voyageur
Publié le 13 déc. 2024
Commentaires de Gestion de l’hôtel
13 déc. 2024 par General Manager , Gestion de l’hôtel
Dear David,Thank you for the 5/5 rating! We're thrilled you had a great experience and hope to welcome you back soon!Sincerely, Mitul Patel General Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
I ended up losing the money I paid for this room because I left after checking in. The parking lot felt totally unsafe with people wandering all over and sitting in vehicles. They appeared to be living there? Signs on the fence about not responsible for theft and damage to vehicles. Hallway was dirty, smell of marijuana through the entire hotel. No thanks. Worth the money loss to get a good nights sleep somewhere else.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager , Gestion de l’hôtel
Dear Jamie,Thank you for sharing your experience. We take safety concerns seriously and understand how important feeling secure is during your stay. Your comments will be reviewed with our team to ensure we address these issues and work towards improving the overall environment for future guests. Kindly note that the use of marijuana is prohibited in our hotel or anywhere on our premises. We appreciate your feedback and regret that we didn't meet your expectations during this visit.Sincerely, Mitul Patel General Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Very worn out rooms, with high humidity. Felt like we walked into a room with a pool.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager , Gestion de l’hôtel
Dear Craig,Thank you for your feedback. We regret that the room's condition and humidity level impacted your stay. We are addressing these concerns to ensure a more comfortable environment for our guests. Your input is valuable as we work on improvements, and we hope to offer you a better experience in the future.Sincerely, Mitul Patel General Manager
par un voyageur
Don't trust hotels.com reviews
Publié le 16 sept. 2024 sur HotelsI am stuck in a filthy hotel because of the rating system on hotels.com. 7.2 is a joke for this hotel. It should be 3 at tops. Holes in the ceiling, poop on the side walk, stained carpets, toilet tank cover doesn't fit and dirty water so you can't shower or drink. This hotel shouldn't even be offered on the site. I should have been warn about the water issues prior to checking in. I am done with any of Expedia sites. I should have checked Google for the rating of a 3.2. I would have never book here if I check Google. Your ratings can't be trusted they must be bot reviews. This app will not allow me to add photos. I took pictures of all the issues. Will try to post them later.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager , Gestion de l’hôtel
Dear Guest,Thank you for sharing your concerns. We take your feedback seriously and understand your frustration. While we cannot control third-party reviews, we are committed to addressing the issues you mentioned. Your input will be shared with the appropriate teams to ensure improvements are made where necessary. Sincerely, Mitul Patel General Manager
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager , Gestion de l’hôtel
Dear Ibrahim,Thank you so much for giving us a 10-star rating! We appreciate you choosing our hotel and taking the time to provide such positive feedback. Our goal is to ensure our guests have an enjoyable stay, so we're thrilled you had an excellent stay. We look forward to hosting you again in the future and providing another outstanding experience. Being regarded so highly by you is an honor!Sincerely, Mitul Patel General Manager
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager , Gestion de l’hôtel
Dear Mark,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely, Mitul Patel General Manager
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Fue muy agradable la estadía con mi familia al precio es esencialmente agradable
Commentaires de Gestion de l’hôtel
13 sept. 2024 par General Manager , Gestion de l’hôtel
Dear Santiago,Thank you for the great review! We’re thrilled to hear you had a pleasant stay with your family and found the price to be a good value. We hope to welcome you all back soon!Sincerely, Mitul Patel General Manager
