Note fondée sur 570 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay. We hope to have you as our guest again soon. Safe travels!
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay. We hope to have you as our guest again soon. Safe travels!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay. We hope to have you as our guest again soon. Safe travels!
par un voyageur de Lebanon
Publié le 4 sept. 2024 sur Expedia
Great place to stay. Nice clean rooms
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay. We hope to have you as our guest again soon. Safe travels!
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay. We hope to have you as our guest again soon. Safe travels!
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay. We hope to have you as our guest again soon. Safe travels!
par un voyageur
Publié le 23 août 2024 sur Hotels
Drinking bottle water was not available. Towels were removed from the room, but none was replaced. Had to go downstairs and get them from the front desk. The tub in the bathroom needed to be upgraded. I’m not able to actually take a bath the stopper was Broken. Didn’t realize that they did not make the bed my fault for not asking.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Thank you for your review, Joan! We appreciate your feedback and are glad to hear you had an overall positive experience. We apologize for the inconvenience regarding the drinking water and towels, as well as the issue with the bathtub. Your comments will help us improve our services for future guests. If you have any other suggestions or concerns, please don’t hesitate to reach out. We hope to welcome you back soon!
par un voyageur
Publié le 19 août 2024 sur Expedia
Hampton Inn is always very consistent as far as cleanliness and quality service.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay. We hope to have you as our guest again soon. Safe travels!
par un voyageur
Publié le 17 août 2024 sur Expedia
Common areas were dirty and cluttered. Room was very, very nice.
Commentaires de Gestion de l’hôtel
17 août 2024 par General Manager , Gestion de l’hôtel
We are truly sorry that you felt this way about our property. With the storm that had just come through a lot of the outside furniture had to be placed inside for safety reasons for a few days. We are sorry for any inconvenience that caused, but glad your room was very nice and hope that you return to visit us again when your travels bring you to the area once more.
par un voyageur
Publié le 14 août 2024 sur Expedia
I reserved 6 rooms for my team to attend a 2-day event in Union, SC. Once the team arrived, we realized 2 of our contractors were not able to attend and we no longer needed the additional room. I reached out to the property first with my concern. She advised me to contact Expedia. I reached out to Expedia and the representative understood my concerns and stated he would contact the property and request the cancellation. He returned to the call to share with me that the representative on duty refused to refund the room. There was awesome another issue with changing the check in date for 1 of the rooms. I wasn’t requesting a refund, I only wanted to check in a day early. The same receptionist refused to change the date, and if I canceled I would be charged $155 in addition to the $155 that was already paid. Because the entire team was there and we had to attend the event, I had to purchase an additional night in order for my contractor to check in 1 day early.
My husband and I always stay with Hampton when we’re out of town, but after this experience, I will no longer use Hampton Inn for personal or business trips again.
Commentaires de Gestion de l’hôtel
14 août 2024 par General manager, Gestion de l’hôtel
Unfortunately, front desk staff do not have the ability to approve any third-party refunds on nonrefundable bookings. All third-party companies are aware of this and have a email with a 24 hour contact who they can reach out to for approval if they failed to do this, we are truly sorry For their neglect. However, the property does not control any Bookings that are not booked through the property itself.
