Note fondée sur 420 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2023 par Hotel Manager, Gestion de l’hôtel
Dear Jade, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager.
par un voyageur
Publié le 20 mai 2019 sur Expedia
Très bon accueil, chambre conforme, propreté conforme
Commentaires de Gestion de l’hôtel
22 mai 2019 par GM, Gestion de l’hôtel
Dear Guest;
Thank you, for your accolades about your stay at Quality Inn, Clinton - SC. We are committed to providing consistent excellence in service for our guests. We look forward to your next visit to Quality Inn - Clinton, SC.
Thank you, once again for sharing your experience.
Sincerely;
Amit Pal
General Manager
Quality Inn, Clinton South Carolina
par Bernard de Montreal
Bon Quality Inn, avec excellent service
Publié le 5 oct. 2015 sur HotelsNous avons trouvé un Quality Inn de bon niveau, qui est hors de la ville (5 km) mais avec un restaurant général en face. Le service a été excellent. Entre autres la gérante a accepté de garder nos vélos 2 jours entre notre départ et notre retour pour une 2ieme nuit.
par un voyageur
Publié le 23 oct. 2024
This place is a toilet bowl!! I booked a room here thru Travelocity for 4 days and three nights in early July this year. I arrived approx 9p. The first thing I saw outside when I arrived was an obviously drunk man stumbling and struggling to stand up AND constantly grabbing is crotch. Ok, I thought, this was just bad timing on my part. I checked in and the front desk clerk was very nice. I went to the room opened the door and was hit with a horrific stench. To be honest it was a smoking room which I had requested but this smell was in another level of gross. The place was dark dingy and falling apart. I sat on the bed and tried to make the best of it but just couldn't take it. I left after 30 min. I checked out at the front desk and briefly explained the problems. I told them that I understood if they needed to charge me for the night and left. A few days later I noticed they charged me for THE FULL 4 DAY STAY, even though5t I was only there 30 MINUTES!! I complained to Travelocity sending pictures of why left but the management of the hotel refused to refund the 3 extra days. Shameful and disappointing. I expected better from the Quality Inn brand. I will never stay at a Quality Inn again.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kris,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely, Hotel Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
Dirty rooms and pool needs to be cleaned
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Erick,Thank you for your feedback. We apologize for the cleanliness issues in the rooms and pool. This is not the standard we aim for, and we’ll address these concerns promptly. We appreciate your input and hope to provide a much better experience on your next visit.Sincerely, Hotel Manager.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Russell,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed any marks on hospitality. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Joshua, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Amazing
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're thrilled to hear that you had an amazing experience at our hotel. We strive to provide exceptional service and create memorable stays for our guests. Your kind words are greatly appreciated, and we look forward to welcoming you back for another amazing stay!Sincerely, Hotel Manager.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Very friendly front desk staff. Room was older but clean and a nice size.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Robert,Thank you for the great feedback! We’re thrilled you enjoyed the friendly front desk service and found your room clean and spacious. We hope to welcome you back soon!Sincerely, Hotel Manager.
par un voyageur
Wont stay anywhere else.
Publié le 22 juill. 2024 sur HotelsWe stay at this hotel every time we travel South. I find it to be comfortable, Have never had an issue with cleanliness. Any issue I did come across in the past was taken care of right away. The owner is a sweetheart and he is very attentive to the hotels needs. What I did not appreciate is EVERY single time I stay there they knock on my door at 9 am whether I am a stay over or a check out and that irritates me to no end. As a previous hotel manager the HK are not suppose to knock before 11AM. One thing I appreciate about this hotel is the fact I have never seen a roach inside the rooms. I am huge on that. Thinking about moving down there, just might beg for a FD job and maximize that hotels customer service because the little young girls at night are not interested in their job. and are not good at communicating with their customers.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tina,Thank you for your detailed feedback. It’s wonderful to hear that you consistently find the hotel comfortable and well-maintained is appreciated. Your comments will definitely be taken into consideration. Your insights will certainly be helpful for making improvements. We hope to see you again. Sincerely, Hotel Manager.
