Note fondée sur 231 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
Cool
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Floyd,Thank you for taking the time to write a review of your stay at the RED ROOF INN & SUITES CLINTON MS. I am happy to hear that your experience with us was cool, prompting your 5/5 score. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Tashaki, The staff at the Red Roof Inn & Suites Clinton MS and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Pleasant surprise.
Publié le 1 mai 2024 sur HotelsLast minute booking do to a unacceptable hotel booked originally. Facility is in very nice condition and the suite works perfectly for 3 adults, a dog and a cat.
par un voyageur
Publié le 30 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Clifton, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Clinton MS and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 24 avr. 2024 sur Expedia
Well it was a little confusing because they’re switching it to a red roof I guess and the parking lot had a huge pot hole in it super dangerous for tires of travelers. Super sweet staff though would stay here again!
par un voyageur
Publié le 21 avr. 2024 sur Expedia
This hotel was horrible. It has a horrible smell. The bed sheets were not clean and there were roaches all over the room. It was truly disgusting. On top of that, there were barely any channels working in the tv. It was honestly bad. I’m not coming here again.
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Guest Relations, Gestion de l’hôtel
Dear Mia,We're sorry to hear that you didn't have a good time with us. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. While we treat our property regularly, we'll be sure to have our pest control, housekeeping, and maintenance teams look into all of your comments further so that improvements can be made where necessary. Thank you, and we hope you will give us another chance soon.
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Vintario, We at the RED ROOF INN & SUITES CLINTON MS are disappointed to have earned your poor scoring of 1/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 avr. 2024 sur Expedia
I love the set up of the hotel , for the price and a quick stay it was awesome
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Dear Samiraa,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN & SUITES CLINTON MS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice set up and the affordable prices. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur de Belle Chasse
Publié le 12 avr. 2024 sur Expedia
The rooms are not bad but the staff and owners are very rude . You will need a dump truck to get to your room with all the large sink holes in the drive way. I stood there twice and one time my room didn't have a microwave and the second time I had to complain and threaten to leave to get a microwave in the room . Horrible experience , I would not stay here again
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Jay, Gestion de l’hôtel
Hello,We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We will address your concerns with our staff, if there is anything else i can do for you, please let me know
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Jay, Gestion de l’hôtel
Hello,
We are very sorry our hotel did not meet your expectations during your stay. I am passing this message along to our team members and will get this fixed up right away. Please give us another chance to make things right for your next visit.
